The Rank Group
حول The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
428 فرصة عمل في The Rank Group
As a Food & Beverage host youll be at the forefront of it all making our customers feel welcome creating an atmosphere that leaves them wanting more. Youll gain the knowledge and skills to present our menus confidently & effectively providing a first-class customer service to المزيد...
In the dynamic role of a Head Cashier your responsibilities stretch far beyond the processing of transactions. Your adept leadership at the cash desk is paramount requiring a steadfast adherence to the companys security measures while simultaneously prioritising customer satisfaction. المزيد...
Are you a dynamic and experienced HR professional ready to partner with a renowned brand Grosvenor Casinos is seeking a multi-site Regional People Partner to deliver strategic and operational HR support across our venues shaping the future of our people strategy.This role wi المزيد...
We are looking for experienced Customer Service Advisors to join our growing Customer Service team!Step into a role where you can Work Win and Grow! You will handle queries via phone email or chat with a positive attitude identify customer needs and deliver effective soluti المزيد...
Join the team that keeps the casino sparkling!As a Cleaner youll ensure every area from the gaming floor to guest restrooms and team spaces is spotless safe and ready for action.Youll take care of daily cleaning duties restock essentials and report any maintenance issues all while uph المزيد...
Competitive Salary - 12.27 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friends المزيد...
The Rank Groups IT Security Team is on the lookout for an experienced Information Security Analyst to support strategic and operational security initiatives across our corporate retail and digital platforms.In this dynamic role youll be the go-to expert for day-to-day securi المزيد...
Qualifications : To be successful in this role youll need:2 years experience as a General Manager Assistant Manager or F&B manager in a reputable branded or independent food and beverage organisationA real passion for delivering the highest standards and experience to customers.& المزيد...
Grosvenor Casino Gloucester Road (Harrington Gardens South Kensington London SW7 4LJ)Get a buzz from creating customer experiences which excite and entertain Pride yourself on being an excellent leader able to coach and mentor teams to drive results Then weve got the perfect opportuni المزيد...
Competitive Salary - 12.21 / hourReal contracts from 8 to 35 hours no zero-hour contracts!Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friends المزيد...
The Portfolio Executive is primarily responsible for working closely with the Portfolio manager to deliver on the needs of the content team in relation to external games stakeholders. They will work with the Portfolio Manager to analyse and report on new game and event performance and المزيد...
Join our dynamic management accounts team at Rank Interactive where youll play a pivotal role in our ongoing centralization and development of the financial control environment. As we expand theres potential for further centralization offering exciting opportunities for growth within المزيد...
Goliath Poker Event - Bar & Waiting Team (temporary)
The Goliath is Back - and Bigger Than Ever! The biggest live poker tournament outside of Vegas is returning home to Grosvenor Casino Coventry from 23rd July to 4th August 2025 - and we want you to be part of the action!Were hiring multiple temporary المزيد...
Grosvenor Casino Southampton (Leisure World W Quay Rd Southampton SO15 1RE)We are looking for applicants to join our team as a Trainee Croupier. Joining as a trainee Croupier opens an exciting career in the Casino industry with roles such as Senior Croupier Inspector Gaming Super المزيد...
Mecca Bingo Leeds Crossgates (LS15 7PE)Competitive Salary - 31930Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friendsPension and Life AssuranceCompany Si المزيد...
We are seeking a highly skilled and versatile Senior Insight Analyst to join our dynamic and data-driven centralised Analytics department. This role supports the Grosvenor venue business and will give you the opportunity to provide innovative customer analytics and actionab المزيد...
Giving a high quality professional service to our customers shows them how much we value them. As a Grosvenor customer valet driver you will make that all important first and last impression on our customers as they arrive at and leave the casino.You will be responsible for parking an المزيد...
We are seeking a highly skilled and versatile Senior Insight Analyst to join our dynamic and data-driven centralised Analytics department. This role supports the Grosvenor venue business and will give you the opportunity to provide innovative customer analytics and actionab المزيد...
Competitive Salary - 31930Paid breaksIndustry-leading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friendsPension and Life AssuranceCompany Sick Pay SchemeAccess to an Employee Assi المزيد...
Goliath Poker Event - Bar & Waiting Team (temporary)
The Goliath is Back - and Bigger Than Ever! The biggest live poker tournament outside of Vegas is returning home to Grosvenor Casino Coventry from 23rd July to 4th August 2025 and we want you to be part of the action!Were hiring multiple temporary r المزيد...
