Sutherland

About your next great opportunity:As a Customer Support Specialist you will play a key role in delivering an exceptional customer experience. Serving as the first point of contact youll support our customers through phone chat and email ensuring their questions are answered and their

About your next great opportunity:As a Customer Support Specialist you will play a key role in delivering an exceptional customer experience. Serving as the first point of contact youll support our customers through phone chat and email ensuring their questions are answered and their

Role OverviewAs a Team Manager Insurance you will play a critical leadership role in driving operational excellence service quality and team performance within a Life Insurance program. You will lead coach and inspire your team while ensuring compliance efficiency and superior client

Role OverviewAs a Team Manager Insurance you will play a critical leadership role in driving operational excellence service quality and team performance within a Life Insurance program. You will lead coach and inspire your team while ensuring compliance efficiency and superior client

Representative will field questions regarding billing payment plan enquiries cancellations product/feature upgrades for business and primary residences.Qualifications : A minimum of 4 CXC/GCE subjects inclusive of English Language or a U.S. high school diploma or GED. Must have a val

Representative will field questions regarding billing payment plan enquiries cancellations product/feature upgrades for business and primary residences.Qualifications : A minimum of 4 CXC/GCE subjects inclusive of English Language or a U.S. high school diploma or GED. Must have a val

Accurately enter update and maintain provider information in internal systemsValidate provider credentialing data contracts and demographic data to ensure accuracyEnsure provider records are in compliance with CMS HIPAA and state/federal regulationsConduct routine audits and reconcili

Accurately enter update and maintain provider information in internal systemsValidate provider credentialing data contracts and demographic data to ensure accuracyEnsure provider records are in compliance with CMS HIPAA and state/federal regulationsConduct routine audits and reconcili

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

Sutherland is looking to add to our Talent Acquisition Team to support hiring demands across the Bulgaria region with emphasis in the Sofia area. If you are a skilled high-volume Recruiter and have the ability to succeed in a fast-paced environment - we want to hear from you! (Note th

Sutherland is looking to add to our Talent Acquisition Team to support hiring demands across the Bulgaria region with emphasis in the Sofia area. If you are a skilled high-volume Recruiter and have the ability to succeed in a fast-paced environment - we want to hear from you! (Note th

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to

Customer Service Consultants in this role get to:Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services processing payments or performing general account maintenance. Up-selling customers to

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfac

QualificationsTECHNICAL / PROFESSIONAL SKILL SET REQUIREDBackground in healthcare specifically in Disability Claims.Has people management experience.Good knowledge of Quality metrics their measurements and thresholds / targets.Knowledge and clear understanding of critical and non-crit

QualificationsTECHNICAL / PROFESSIONAL SKILL SET REQUIREDBackground in healthcare specifically in Disability Claims.Has people management experience.Good knowledge of Quality metrics their measurements and thresholds / targets.Knowledge and clear understanding of critical and non-crit

2-5 years of overall IT Experience and with a minimum of 3 years of Experience in creating using Power BI SQLDeveloping visual reports dashboards and KPI scorecards using Power BI desktop.Connecting to data sources importing data and transforming data for Business Intelligence.Good wo

2-5 years of overall IT Experience and with a minimum of 3 years of Experience in creating using Power BI SQLDeveloping visual reports dashboards and KPI scorecards using Power BI desktop.Connecting to data sources importing data and transforming data for Business Intelligence.Good wo

In this position you will be responsible for handling a variety of tasks to ensure payment collection activity is resolved disputed or sent to Legal. This will include:Conducting collection activity on appealed claims by contacting government agencies third party payers via phone emai

In this position you will be responsible for handling a variety of tasks to ensure payment collection activity is resolved disputed or sent to Legal. This will include:Conducting collection activity on appealed claims by contacting government agencies third party payers via phone emai

Responsibilities:1. Managing Cluster/Community PerformanceComplete weekly coaching sessions and call audits.Complete weekly huddles and come up with Team strategy to achieve operational goals.Partner with Operations Manager on Continuous Improvement activities training and action plan

Responsibilities:1. Managing Cluster/Community PerformanceComplete weekly coaching sessions and call audits.Complete weekly huddles and come up with Team strategy to achieve operational goals.Partner with Operations Manager on Continuous Improvement activities training and action plan

Managers in this role get to: Assist the Project team on renovations. Seat capacity planning. Budget Preparation CAPEX and Operating Expense. Budget monitoring of budget utilization. Manage the daily site/office operations. Facilitates regular meetings with the team and attends leade

Managers in this role get to: Assist the Project team on renovations. Seat capacity planning. Budget Preparation CAPEX and Operating Expense. Budget monitoring of budget utilization. Manage the daily site/office operations. Facilitates regular meetings with the team and attends leade

Provide the required support to the management team in ensuring seamless operation and support to the customers.To provide time critical support to system users within the business areas ensuring maximum efficiency to achieve maximum customer satisfactionEfficient problem resolution a

Provide the required support to the management team in ensuring seamless operation and support to the customers.To provide time critical support to system users within the business areas ensuring maximum efficiency to achieve maximum customer satisfactionEfficient problem resolution a

Sutherland is seeking an attentive and goal-oriented person to join us as Snr. Associate General AccountingAccounts Receivable Collections. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and

Sutherland is seeking an attentive and goal-oriented person to join us as Snr. Associate General AccountingAccounts Receivable Collections. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and

The HR Generalist is an integral part of the HR team and our this role you will provide the foundational support and functional expertise that drives proactivity and results across business and people strategy. You will handle generalist responsibilities including onboarding of new e

The HR Generalist is an integral part of the HR team and our this role you will provide the foundational support and functional expertise that drives proactivity and results across business and people strategy. You will handle generalist responsibilities including onboarding of new e

As a Korean Bilingual Customer Service Associate for our Music Streaming Services account in Shaw and youll be managing subscriptions assisting with account registration and handling cancellation requests to ensure our customers enjoy a seamless music experience.Provide bilingual cus

As a Korean Bilingual Customer Service Associate for our Music Streaming Services account in Shaw and youll be managing subscriptions assisting with account registration and handling cancellation requests to ensure our customers enjoy a seamless music experience.Provide bilingual cus

As a Bahasa Indonesia Bilingual Customer Service Associate for our Music Streaming Services account in Shaw and youll be managing subscriptions assisting with account registration and handling cancellation requests to ensure our customers enjoy a seamless music experience.Provide bil

As a Bahasa Indonesia Bilingual Customer Service Associate for our Music Streaming Services account in Shaw and youll be managing subscriptions assisting with account registration and handling cancellation requests to ensure our customers enjoy a seamless music experience.Provide bil

Sutherland is looking for Java Software developers to build and implement World class product for Travel Vertical industry.  Your primary duties will revolve around building software - writing code and modifying software to fix errors improve its performance or upgrade interfaces.In t

Sutherland is looking for Java Software developers to build and implement World class product for Travel Vertical industry.  Your primary duties will revolve around building software - writing code and modifying software to fix errors improve its performance or upgrade interfaces.In t

As a Japanese Bilingual Customer Service Associate for our Music Streaming Services account in Shaw and youll be managing subscriptions assisting with account registration and handling cancellation requests to ensure our customers enjoy a seamless music experience.Provide bilingual c

As a Japanese Bilingual Customer Service Associate for our Music Streaming Services account in Shaw and youll be managing subscriptions assisting with account registration and handling cancellation requests to ensure our customers enjoy a seamless music experience.Provide bilingual c