Sutherland

Sutherland is seeking a dedicated SME to support a new program launching in Alexandria! The SME is the first line of process and productivity support for agents. If youre ready for the next step in your career can speak SPANISH or ITALIAN  English we want to hear from you! As an SME

Sutherland is seeking a dedicated SME to support a new program launching in Alexandria! The SME is the first line of process and productivity support for agents. If youre ready for the next step in your career can speak SPANISH or ITALIAN  English we want to hear from you! As an SME

A supportive team environment- All efforts are collective so you are never aloneTop-notch paid training- A chance to learn and earnUnlimited advancement opportunities- Your career development is never-endingRewarding benefits package- Your well-being is top priorityYour new Career wil

A supportive team environment- All efforts are collective so you are never aloneTop-notch paid training- A chance to learn and earnUnlimited advancement opportunities- Your career development is never-endingRewarding benefits package- Your well-being is top priorityYour new Career wil

The New Hire Compliance Manager is responsible for overseeing executing and auditing the continuous identity and physical location verification processes across the remote employee life cycle. Grounded in the corporate Identity & Location Verification SOP this role ensures strict adhe

The New Hire Compliance Manager is responsible for overseeing executing and auditing the continuous identity and physical location verification processes across the remote employee life cycle. Grounded in the corporate Identity & Location Verification SOP this role ensures strict adhe

As a Customer Service Representative you will provide inbound customer care primarily over the phone and email. Youll bring your expertise in streaming support to deliver exceptional customer service and solutions to resolve billing issues troubleshoot errors and concerns and guide cu

As a Customer Service Representative you will provide inbound customer care primarily over the phone and email. Youll bring your expertise in streaming support to deliver exceptional customer service and solutions to resolve billing issues troubleshoot errors and concerns and guide cu

We are seeking a highly motivated Senior Associate - Quality Assurance to join our this role you will be responsible for enhancing our customer experience initiatives analyzing customer feedback and implementing strategies to improve overall customer satisfaction.Your main tasks:Moni

We are seeking a highly motivated Senior Associate - Quality Assurance to join our this role you will be responsible for enhancing our customer experience initiatives analyzing customer feedback and implementing strategies to improve overall customer satisfaction.Your main tasks:Moni

Sutherland is seeking a Senior QA Engineer to join our team in Bucharest Romania!This is what you will be contributing to: Develop execute and maintain test plans and test cases to validate softwarefunctionality performance and scalability autonomously. Conduct thorough functional reg

Sutherland is seeking a Senior QA Engineer to join our team in Bucharest Romania!This is what you will be contributing to: Develop execute and maintain test plans and test cases to validate softwarefunctionality performance and scalability autonomously. Conduct thorough functional reg

Empower the Work: Create and facilitate Huddle Sessions to equip staff with fundamental skills and knowledge.Impact the bottom line: Monitoring Associates and providing real-time feedback.Strengthen relationships: Establish and maintain communication with clients and/or team members;

Empower the Work: Create and facilitate Huddle Sessions to equip staff with fundamental skills and knowledge.Impact the bottom line: Monitoring Associates and providing real-time feedback.Strengthen relationships: Establish and maintain communication with clients and/or team members;

Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Team Manager. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to

Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Team Manager. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to

Sutherland is seeking a leadership-oriented and self-motivated person to join us as Lead-Customer Experience/Quality Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to

Sutherland is seeking a leadership-oriented and self-motivated person to join us as Lead-Customer Experience/Quality Analyst. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to

Role OverviewWe are seeking an experienced Infrastructure & Cloud Management Practice Head to lead market growth strategic account development and opportunity creation for the ICM business.The role will be the senior market-facing leader for ICM and will work closely with Client Partn

Role OverviewWe are seeking an experienced Infrastructure & Cloud Management Practice Head to lead market growth strategic account development and opportunity creation for the ICM business.The role will be the senior market-facing leader for ICM and will work closely with Client Partn

dont apply - testQualifications : dont apply - testAdditional Information : All your information will be kept confidential according to EEO guidelines.Remote Work : NoEmployment Type : Full-time

dont apply - testQualifications : dont apply - testAdditional Information : All your information will be kept confidential according to EEO guidelines.Remote Work : NoEmployment Type : Full-time

Consultant is responsible for delivering outstanding customer experience via calls email chat or social media to users by using the right principles to resolve any issue inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly

Consultant is responsible for delivering outstanding customer experience via calls email chat or social media to users by using the right principles to resolve any issue inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly

We are seeking a detail-oriented and analytical Quality Analyst to join our team in the travel industry. The Quality Analyst will be responsible for monitoring and evaluating customer interactions across various channels (voice chat email) to ensure compliance with company standards p

We are seeking a detail-oriented and analytical Quality Analyst to join our team in the travel industry. The Quality Analyst will be responsible for monitoring and evaluating customer interactions across various channels (voice chat email) to ensure compliance with company standards p

Sutherland is seeking a Quality Analyst to support a new program launching in Alexandria!Quality Analysts ensure consistent customer experience sales execution process adherence and compliance through structured audits calibration feedback and reporting.As a QA youll get to own:Audit

Sutherland is seeking a Quality Analyst to support a new program launching in Alexandria!Quality Analysts ensure consistent customer experience sales execution process adherence and compliance through structured audits calibration feedback and reporting.As a QA youll get to own:Audit

Sutherland is seeking a Quality Analyst to support a new program launching in Alexandria!Quality Analysts ensure consistent customer experience sales execution process adherence and compliance through structured audits calibration feedback and reporting.As a QA youll get to own:Audit

Sutherland is seeking a Quality Analyst to support a new program launching in Alexandria!Quality Analysts ensure consistent customer experience sales execution process adherence and compliance through structured audits calibration feedback and reporting.As a QA youll get to own:Audit

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role the Customer Service Specialist will be responsible for delivering exceptional customer support addressing inquiries resolving issues and maintaining high levels of customer satisfaction.

Responsible for maintaining and auditing site physical security controls including access control CCTV alarms key management Server room security security training and compliance audits. Investigates security failures manages remediation and testing and ensures adherence to physical s

Responsible for maintaining and auditing site physical security controls including access control CCTV alarms key management Server room security security training and compliance audits. Investigates security failures manages remediation and testing and ensures adherence to physical s

Hourly wage$17.50 English$18.50 BilingualDepartment is open 9am-9pm ESTUnderstand payer contracts rules and regulations.Understanding of insurance eligibility requirementsUnderstanding of insurance billing priorityReview claim denials rejections and underpayments.Communicate issues an

Hourly wage$17.50 English$18.50 BilingualDepartment is open 9am-9pm ESTUnderstand payer contracts rules and regulations.Understanding of insurance eligibility requirementsUnderstanding of insurance billing priorityReview claim denials rejections and underpayments.Communicate issues an

Claims: Status denial rationales appeals medical records research/routing EOB/EOP requests.Authorizations & UM: Status denial rationales utilization management appeals prior auth verification.Eligibility & Benefits: Status benefit grid interpretation provider participation credentiali

Claims: Status denial rationales appeals medical records research/routing EOB/EOP requests.Authorizations & UM: Status denial rationales utilization management appeals prior auth verification.Eligibility & Benefits: Status benefit grid interpretation provider participation credentiali

Handles inbound sales inquiries from small business owners seeking commercial insurance solutions with one of the nations leading small business insurers. Engages prospects through consultative selling techniques to assess business needs recommend appropriate insurance products explai

Handles inbound sales inquiries from small business owners seeking commercial insurance solutions with one of the nations leading small business insurers. Engages prospects through consultative selling techniques to assess business needs recommend appropriate insurance products explai