Sutherland

JOB ROLE: -Reviewing and analyzing claim form 1500 to ensure accurate billing informationUtilizing coding tools like CCI and McKesson to validate and optimize medical codesFamiliarity with payer websites to verify claim status eligibility and coverage detailsExpertise in various medic المزيد...

Key Responsibilities:Performance Analysis and Quality Assurance:Analyze customer interaction data to identify trends and areas for improvement.Ensure agents adhere to company policies procedures and regulatory guidelines.Feedback and Coaching:Provide constructive feedback and coaching المزيد...

Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team. Influence the Lives of Others: Coach and mentor Cons المزيد...

About your next great opportunity:As a Customer Support Specialist you will play a key role in delivering an exceptional customer experience. Serving as the first point of contact youll support our customers through phone chat and email ensuring their questions are answered and their المزيد...

JOB ROLE: -Reviewing and analyzing claim form 1500 to ensure accurate billing informationUtilizing coding tools like CCI and McKesson to validate and optimize medical codesFamiliarity with payer websites to verify claim status eligibility and coverage detailsExpertise in various medic المزيد...

15 yrs experience1. Experience in project management handling a team of 202. Experienced in status reporting with both internal and clients3. Should understand operational metrics track and improve as per the targets set4. Drive team competency improvement initiatives5. Work with clie المزيد...

JOB ROLE: -Reviewing and analyzing claim form 1500 to ensure accurate billing informationUtilizing coding tools like CCI and McKesson to validate and optimize medical codesFamiliarity with payer websites to verify claim status eligibility and coverage detailsExpertise in various medic المزيد...

JOB ROLE: -Reviewing and analyzing claim form 1500 to ensure accurate billing informationUtilizing coding tools like CCI and McKesson to validate and optimize medical codesFamiliarity with payer websites to verify claim status eligibility and coverage detailsExpertise in various medic المزيد...

Job Summary:We are seeking a highly motivated and experienced Lead Talent Acquisition - IC to drive hiring initiatives for our Digital Transformation IT business. This role is ideal for a seasoned recruiter with a strategic mindset who thrives in a fast-paced technology-driven environ المزيد...

Resolving requests/inquiries made by customers via email chat or SocialAchieving contact center statistics and SLAs (contractual metrics)Adhering to non-disclosure agreement & data security policiesCompleting upskilling & e-courses mandated by each programAttending coaching se المزيد...

You are also expected to: KEY RESPONSIBILITIES - Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations; - Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/ المزيد...

Be the primary point of contact for our Business-to-Business customers through Calls Email & Chat.Provide timely accurate and professional support while maintaining service-level agreements (SLAs).Take full ownership of each interaction with proactive problem-solving and excellent المزيد...

JOB ROLE: -Reviewing and analyzing claim form 1500 to ensure accurate billing informationUtilizing coding tools like CCI and McKesson to validate and optimize medical codesFamiliarity with payer websites to verify claim status eligibility and coverage detailsExpertise in various medic المزيد...

JOB ROLE: -Reviewing and analyzing claim form 1500 to ensure accurate billing informationUtilizing coding tools like CCI and McKesson to validate and optimize medical codesFamiliarity with payer websites to verify claim status eligibility and coverage detailsExpertise in various medic المزيد...

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction.You are also expected to:Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expecta المزيد...

JOB ROLE: -Reviewing and analyzing claim form 1500 to ensure accurate billing informationUtilizing coding tools like CCI and McKesson to validate and optimize medical codesFamiliarity with payer websites to verify claim status eligibility and coverage detailsExpertise in various medic المزيد...

Consultant is responsible for delivering outstanding customer experience via calls email chat or social media to users by using the right principles to resolve any issue inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly المزيد...

Sutherland is seeking a motivated and passionate person to join us as a Bilingual HR Support Representative with German and English. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and ex المزيد...

Additional Information : Working Location: Mumbai Hyderabad Cochin Chennai or Bhopal.Timings: 8 Hours plus 1 Hour break 5 or 6 days per week.Perks: Cab facilities available (within 25 Kms of office location).Remote Work : NoEmployment Type : Full-time

Role & responsibilitiesA Voice Job is a job where the executives are assigned to handle the voice process from clients in different countries particularly the U.S. Dubai etc. These jobs include product and service support or technical support in which the customer is calling to so المزيد...