وظائف مدير تحويل تجربة العملاء في السعودية

Date Posted: Country:Saudi Arabia Location:SA-01-RIYADH-S1 9054 Airport Rd ROSHAN FRONT BLDG S1 Position Role Type:OnsiteAbout Us: At RTX the worlds largest aerospace and defense company 185000 great minds are united by purpose and inspired to make a difference solving the...

We help the world run better At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexib...

Work ScheduleStandard Office Hours (40/wk)Environmental ConditionsOfficeJob DescriptionAbout the Role We are looking for a dedicated Customer Experience Manager to lead our customer service efforts in Saudi Arabia. In this role you will be at the forefront of our mission to provide flawless customer...

Senior Consultant / Assistant Manager -Customer & Growth - Business Consulting - KSA NationalsIn a world of dramatic and fast-paced change the ability to deliver seamless and innovative customer experiences is critical. As a consulting professional as part of our Customer & Growth practice you will...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute...

About the roleThe Analytics & Insights manager will be a confident and capable crafter of compelling insight which delivers clear and actionable recommendations to our client. She or he will use analytical skills to develop/distribute new analytical approaches and help client make better decisions....

At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.In a world of dramatic and fast-paced change the ability to deliver seamle...

Are you looking to Optimize your life Start your exciting path to a rewarding career today!We are Optimum a leader in the fast-paced world of connectivity and were seeking driven and enthusiastic professionals to join our team empower lives fuel businesses and drive innovation. Connectivity is now l...

Our client is a consumer-facing organisation with a growing retail footprint across Saudi Arabia. The business is repositioning its brands to strengthen customer loyalty and long-term market differentiation. The Role The Vice President will lead brand strategy customer experience and engagement acro...

Are you a social media expert with the skills to manage operations analyze performance and enhance customer experiences Do you have experience with enterpriselevel social media management tools like Sprinklr We are looking for a Social Media Manager to lead our social media efforts optimize campaign...

Our client is looking for a candidate to develop and execute strategies that enhance the overall customer experience by providing buyers with the tools training and resources they need to successfully use the companys products or services. The following job description can be inferred based on simil...

At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.In a world of dramatic and fastpaced change the ability to deliver seamles...

Are you passionate about enhancing customer experiences and driving impactful projects Do you have a proven track record in managing customercentric initiatives while fostering strong client relationships We are looking for a Projects Manager to lead and expand our customer experience projects ensur...

Are you detailoriented and skilled at transforming data into actionable insights Do you thrive in analyzing complex operations and delivering impactful reports We are seeking a Business Analysis & Reporting Specialist to support our customer experience initiatives driving datadriven decisions and en...

Role Overview: We are seeking a highly motivated Arabic-speaking Customer Experience (CX) Consultant to serve as the sole advisor supporting the Head of CX (also referred to as BEX) in a Government Authority. This is a strategic hands-on role based onsite in Riyadh focused on strengthening the autho...

Key ResponsibilitiesCX Strategy & LeadershipDefine and own the endtoend CX vision roadmap and operating modelAct as the executive owner of customer outcomes across all functionsEmbed customer centricity into strategic planning governance and KPIsPerformance & OutcomesOwn CX performance metrics (NPS...

About Calo (more here)Calo is an app providing personalized meal plans for busy people through nutritional algorithms built with love by chefs nutritionists and software engineers.Launched in Bahrain in 2019 we have since expanded to 7 countries delivered millions of meals to our customers and are n...

Purpose:To effectively monitor the customer experience collect feedback measure satisfaction levels track key customer experience metrics and analyze customer touchpoints throughout their lifetime with HSKey Accountability Areas:Customer ExperienceIdentify touch points during customer experience and...

Support the CX Program Manager in planning monitoring and controlling project portfolios. Prepare dashboards KPI trackers and performance summaries for CX initiatives. Maintain risk issue and change registers; ensure compliance with governance standards. Facilitate stakeholder meetings prepare minut...

Job DescriptionOverviewThe Customer Experience Expert plays a key role in enhancing passenger satisfaction across the metro network during its Operations & Maintenance (O&M) phase. This role focuses on improving the overall customer journey by analyzing passenger feedback identifying service gaps an...