NOC Engineer

We are hiring an experienced NOC Engineer for our client in Khobar Saudi Arabia to support the continuous monitoring and first-line operation of a large-scale network environment across multiple locations.

The role will focus on maintaining network availability monitoring SD-WAN and WAN infrastructure troubleshooting connectivity issues and providing first-line incident response.

Key Responsibilities:

• Monitor and administer Cisco Meraki SD-WAN across branch locations
• Monitor and operate VeloCloud SD-WAN infrastructure
• Troubleshoot Cisco switching infrastructure across HQ warehouses and branch locations
• Monitor and troubleshoot IPsec tunnels terminating on Fortinet perimeter firewalls
• Manage SolarWinds monitoring dashboards alerts thresholds uptime and capacity reporting
• Monitor WAN connectivity across multiple Fortinet WAN links
• Perform first-line triage of network incidents and escalate firewall/routing issues when required
• Maintain up-to-date network documentation including topology VLANs and circuit information
• Follow ITIL-based incident and ticket management processes within a 24/7 NOC environment

Required Technical Skills:

• Cisco Meraki Dashboard SD-WAN policies VPN topology wireless & switch management
• VeloCloud SD-WAN operation and troubleshooting
• Cisco IOS switching VLANs spanning tree & port security
• Fortinet FortiGate administration & IPsec VPN troubleshooting
• SolarWinds NPM monitoring alert configuration tuning & reporting
• Strong understanding of routing NAT WAN circuits and core networking concepts
• Experience working within a 24/7 NOC environment

Candidates with strong hands-on experience in enterprise network monitoring SD-WAN Cisco Fortinet and SolarWinds environments are encouraged to apply.

Note : Only shortlisted candidates will be contacted.