IT Support Specialist

ARK47 Studio is a Saudi AI app available on the App Store and Google Play that builds business systems from a plain-language description: for example HR bookings an online store or a sales board. It drafts a plan with the business owner first then builds the screens data and access permissions. We are a Riyadh team bringing it to businesses in the Kingdom and beyond.

To get to know our work we recommend downloading ARK47 Studio from the App Store or Google Play via our careers page:

• Set up work devices and accounts for new team members and recover them when people leave.
• Solve the teams day-to-day IT issues in person and online.
• Manage access to company tools and keep a record of who has access to what.
• Apply basic security: updates backups password and two-factor settings.
• Keep an inventory of devices and licences and report every month.

• Minimum qualification: a bachelors degree or equivalent work experience.
• Based in Riyadh or willing to relocate to Riyadh.
• 1 year in IT support or help desk. Graduates in IT or computer science without this experience are also welcome to apply.
• Good knowledge of Windows and macOS iPhone and Android and Google Workspace or Microsoft 365.
• Arabic and English spoken and written.

• Total monthly salary SAR (basic salary plus allowances) depending on experience.
• Full-time on-site at our Riyadh office; working days hours and annual leave per the Saudi Labour Law.
• Health insurance and GOSI registration as required by Saudi law.
• Employer: Apex Operations Company. Work location: Riyadh.

1. We aim to reply to every application within 7 days.
2. A 30-minute video call about the role and ARK47 Studio in which we hear your view of the app and your questions.
3. For shortlisted candidates a 30-minute troubleshooting exercise using ARK47 Studio on a test account we provide.
4. Final interview in Riyadh. We inform every interviewed candidate of the result within 30 days of their interview.

Applications are accepted online only through this job posting until 14 January 2027. We assess every application on skills and experience. Adjustments for candidates with disabilities are available at every stage on request.