وظائف في أملج

RESERVATIONS HANDLING PROCESS INDIVIDUAL AND GROUP RESERVATION REQUESTS EFFICIENTLY AND ACCURATELY THROUGH OPERA / ACCOR SYSTEMS. RESPOND PROMPTLY TO INQUIRIES VIA PHONE EMAIL WEBSITE OR OTA PLATFORMS. UPSELL HIGHER ROOM CATEGORIES AND PROMOTE HOTEL PACKAGES TO MAXIMIZE REVENUE. ENSURE ALL BOOKINGS...

Key ResponsibilitiesOperational Leadership: Assist in overseeing daily club functions including facility maintenance equipment sanitation and ensuring all areas remain orderly and safe.Team Management: Supervise Kids Club Attendants conducting regular training sessions to enhance skills and ensuring...

Key ResponsibilitiesOperational Oversight: Direct daily functions of the Kids Club ensuring the facility is clean orderly and all play equipment is sanitized weekly.Team Leadership: Supervise train and motivate Kids Club Attendants ensuring they attend required training sessions and follow proper ch...

Raffles & Fairmont the Red Sea is seeking a visionary and experienced Cluster Director of Food & Beverages to lead our culinary operations in Umluj Saudi Arabia. This exceptional opportunity allows you to shape the dining experiences across multiple luxury properties in one of the worlds most exciti...

Key ResponsibilitiesOperational Oversight: Assist the Public Area Manager in directing daily cleaning operations across all shared spaces including lobbies restaurants elevators and outdoor arrival areas.Quality Assurance: Conduct frequent inspections to ensure all surfaces furnishings and decorativ...

Key Roles & ResponsibilitiesPick-up and Delivery: Responsible for the punctual and professional collection and delivery of all guest laundry and dry-cleaning items.Marking and Recording: Count and verify all items collected against the laundry list provided by the guest. Ensure guest names room numb...

Key Roles & ResponsibilitiesOperational Coordination: Act as the central point of communication for the lobby coordinating between Doormen Porters Reception and Raffles Butlers to ensure flawless guest journeys.Guest Profile Management: Build and maintain detailed guest profiles in the Property Mana...

Key Roles & ResponsibilitiesLaundry Processing: Handle washing dry cleaning and pressing according to procedures established by the Laundry Manager.Chemical Management: Safely and carefully use laundry chemicals solvents and spotting chemicals as instructed.Item Marking & Inspection: Mark all items...

Key Roles & ResponsibilitiesArrival Coordination: Monitor the daily guest arrival list and flight details closely to ensure a presence at the terminal for every scheduled flight.The Raffles Welcome: Greet guests warmly at the arrival hall with a personalized line with brand standards use the guests...

Key Roles & ResponsibilitiesDepartmental Epicenter: Act as the central communication hub coordinating butler services and following up on guest activities to ensure flawless service delivery.Pre-Arrival Preparation: Meticulously review arrival lists (ideally 7 days in advance) and guest profiles to...

Key ResponsibilitiesGuest Arrival & Departure Excellence:Oversee all guest arrival departure and in-house movement experiences ensuring warmth efficiency and elegance.Ensure guests are greeted promptly and courteously with proper recognition of VIPs repeat guests and special occasions.Coordinate lug...

Key ResponsibilitiesGuest Room Cleanliness & Presentation:Clean service and maintain guest rooms and suites in accordance with Raffles standards of luxury hygiene and presentation.Ensure beds linens furnishings amenities and bathrooms are immaculate and meticulously arranged.Perform turndown service...

Key ResponsibilitiesOperational Supervision & Quality Assurance:Supervise daily public area housekeeping operations including lobbies lounges corridors elevators restrooms restaurants meeting rooms spa and other guest-accessible areas.Conduct regular inspections to ensure all public areas meet Raffl...

Key ResponsibilitiesPublic Area Cleanliness & Presentation:Clean and maintain all public areas including lobbies lounges corridors elevators restrooms restaurants meeting rooms and other guest-accessible spaces.Ensure floors surfaces furnishings fixtures and decorative elements are immaculate and we...

Key ResponsibilitiesGuest Experience & Service Excellence:Provide warm anticipatory and personalized service to all guests in accordance with Raffles legendary service philosophy.Act as a trusted advisor to guests by offering expert recommendations for dining entertainment cultural experiences trans...

Key ResponsibilitiesTelephone & Communication Excellence:Answer all incoming and internal calls promptly using the approved Raffles greeting and etiquette standards.Accurately route calls take messages and provide information in a courteous clear and professional manner.Maintain a calm polished and...

Key ResponsibilitiesOperational Supervision & Quality Assurance:Supervise daily housekeeping operations including guest rooms suites public areas and back-of-house areas.Conduct thorough inspections of rooms and public areas to ensure adherence to Raffles cleanliness presentation and brand standards...

Key ResponsibilitiesGuest Recognition & Personalization:Welcome and engage guests in a warm refined and genuine manner ensuring recognition of returning guests VIPs and special occasions.Proactively identify guest preferences expectations and emotional cues to personalize interactions and services.M...

Key ResponsibilitiesGuest Experience Leadership:Lead by example in delivering refined anticipatory and personalized service to all guests.Ensure consistent recognition of VIPs repeat guests and special occasions throughout the guest journey.Act as the primary escalation point for guest concerns ensu...

Key ResponsibilitiesGuest Arrival & Departure Experience:Provide a warm elegant and personalized welcome to all guests addressing them by name whenever possible.Perform check-in and check-out procedures efficiently while ensuring accuracy confidentiality and attention to detail.Anticipate guest need...