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Guest Relations AgentThe Guest Relations Agent is responsible for delivering outstanding guest service experiences from check-in to check-out. This role acts as the primary point of contact for guests ensuring their comfort resolving any issues promptly and providing personalized services that refle...

What are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customer-focused industr...

The main job responsibilities include but are not limited to:Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests.Achieve Quality Audit result of 95% and above through consistent documented training.Keep VIP folders ready for VIP arrivals and All inclu...

Consistently offer professional friendly and engaging service.Greet check in and settle Fairmont Gold guest accounts while ensuring all service standards are followedMaintain accurate records of daily transactions and cash handling which includes currency exchange and balancing a floatHandle guest r...

Responsibilities:Reporting to the Fairmont Gold Manager and assistant manager responsibilities and essential job functions include but are not limited to the following: Consistently offer professional friendly and engaging service.Greet check in and settle Fairmont Gold guest accounts while ensuring...

KEY ROLES & RESPONSIBILITIESReady to undertake all roles including the night shifts of the Front Office TeamTakes responsibility and ownership in creating personal connections through emotional luxury between Raffles Ambassadors and guestsMaintains communication channels with all departments of the...

KEY ROLES & RESPONSIBILITIESTakes responsibility and ownership in creating personal connections through emotional luxury between Butlers and guests.Attends daily briefings and notes all information about the guests and functions in the hotel.Engages and customizes check-in procedures suite set-up an...

The Spa Receptionist serves as the first point of contact for guests visiting the spa. This role is responsible for creating a warm and welcoming environment handling all front desk operations efficiently managing appointments and ensuring exceptional guest service throughout the spa experience.Key...

Responsibilities:Reporting to the Director of Front Office and Assistant Front Office Manager(s) responsibilities and essential job functions include but are not limited to the following: Consistently offer professional friendly and engaging service.Greet check in and settle guest accounts while ens...

Spa ReceptionistThis position serves as the first point of contact for spa guests providing exceptional service through efficient booking welcoming guests and offering information on spa treatments and facilities. This role ensures smooth front desk operations and a memorable guest experience.Greet...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

The Executive Office Quality & Sustainability Manager is responsible for delivering prompt and high-level professional secretarial and administrative support to the Hotel Manager/Managing Director. Additionally this role involves developing implementing and maintaining quality management systems and...

What are we looking forGuest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Previous experience in a customer-focused industr...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

Supervise daily front office operations ensuring smooth check-in/check-out processesLead and motivate the front desk team to maintain high service standardsHandle guest inquiries concerns and special requests professionally and promptlyCoordinate with other departments to ensure guest satisfactionMo...

DescriptionPOSITION SUMMARYAs the original house of luxury St. Regis continues to redefine modern luxury through service. At the core is the Butler program an icon to our heritage and the heart and soul of new luxury. It is high-touch personalized creative and original. It is brought to life by all...

DescriptionPOSITION SUMMARYCommunicate service needs to chefs and stewards throughout functions. Total charges for group functions and prepare and present checks to group contacts for payment. Ensure banquet rooms restaurants and coffee breaks are ready for service. Ensure proper centerpieces are di...

Reservation AgentThe Reservation Agent will be responsible for handling incoming calls emails and online bookings assisting guests with room reservations and providing exceptional service. This position requires attention to detail excellent communication skills and the ability to multitask effectiv...