Zunath Jaffer

 Power BI development and administration.
 Developing visual reports, dashboards and KPI scorecards using Power BI desktop.
 Design, development, testing, and deployment of Power BI Dashboards
 Implemented Role Based Security as part of security in Power BI
 Created Object level security
 Parameter created for better performance
 Tabular editor implemented to eliminate unused calculations and queries
 Creating bookmarks for One page dashboard
 Creating Parameter in Power BI
 Creating Gateways in Power BI service
 Creating workspaces in Power BI service
 Connecting to multiple data sources, importing data, and transforming data for Business Intelligence.
 Excellent in analytical thinking for translating data into informative visuals and reports.
 Proficient in making DAX in Power BI desktop.
 Expertise in using advance level calculations on the data set.
 Develop tabular and multidimensional models that are compatible with warehouse standards.
 Expert in developing, publishing, and scheduling Power BI reports as per the business requirements.
 Properly understand the business requirements and develop data models accordingly by taking care of the resources.

Power BI development and administration
Developing visual reports, dashboards and KPI scorecards using Power BI desktop
Design, development, testing, and deployment of Power BI Dashboards
Implemented Role Based Security as part of security in Power BI
Created Object level security
Parameter created for better performance
Tabular editor implemented to eliminate unused calculations and queries
Creating bookmarks for One page dashboard
Creating Parameter in Power BI
Creating Gateways in Power BI service
Creating workspaces in Power BI service
Connecting to multiple data sources, importing data, and transforming data for Business Intelligence
Excellent in analytical thinking for translating data into informative visuals and reports
Proficient in making DAX in Power BI desktop
Expertise in using advance level calculations on the data set
Develop tabular and multidimensional models that are compatible with warehouse standards
Expert in developing, publishing, and scheduling Power BI reports as per the business requirements
Properly understand the business requirements and develop data models accordingly by taking care of the resources

Ensure that all client reporting deliveries are met to agreed service level agreements and regulatory requirements
Ensure communication with the clients, both internal and external, is effective
Provide support and when required take the lead on internal strategic initiatives and process improvements; work with regional partners to ensure a common approach
Assist with the operational lead on a strategic client on boarding project focused on the development and build out of the operating model and service
Support the build out of the onshore client reporting service team and offshore production team
Support the Head of Client Reporting in leading the two streams within the client reporting team, one focused on report development and change, and another on client service and deliveries
Ensuring that offshore and onshore development and report production teams are trained to a high standard and are kept up to date with change
Ensuring effective offshore governance model is in place and operating effectively
Ensure feedback is given to the offshore team in the form of calls/issue logs to help keep accuracy levels high and quickly resolve issues
Investigation and resolution of complex queries and client queries in a timely manner
Develop strong, pro-active relationships with all internal and external customers
Manage the relationship with external vendors for reporting tool and translation services
Working closely with other relevant operational and product peers to ensure that process risks are minimised
Look for opportunities for efficiencies and drive new developments and enhancements forward for the team
Deputise for Head of Client Reporting at internal and external meetings
Requirement gathering from Global clients and developing Power BI dashboards using Direct query and Import query
Creating Webapp and providing access to the stake holders
Creating Role level security in Power BI and providing access for multiple regions/users
Creating Power BI Dashboard as per client requirement
Handling Complex Power BI Dax Functions
Creating cross filter between table as per client requirement
Creating One Page Dashboard using Bookmarks
Creating Dynamic filters in Power BI
Creating relationship with multi data sources
Connecting live connection with Postgre SQL Database, SQL, JSON, SharePoint, Microsoft form and Excel
Developing and maintaining BI solutions
Creating Deski and Webi queries from multiple universes
Using Microsoft o365 environment
Handling complex cross filter transformation using power query
Completely migrating to metadata make sure all the variables captured
Writing complex queries in SQL tables
Interacting with Global Clients and understanding their requirement and providing the solution with 100% quality along with accuracy
Providing Business Insights to the client
Generating Employee utilization report by using data source as Mongo database
Managing Analytics Team and guiding them to move up to the ladder
Weekly meeting with the clients to discuss on the improvement area

Leading 10 Resources in Data Analytics Team
Handling Cisco project that involves Advanced Excel, VBA, SQL, Power BI, Tableau, SAP BO, SAP BI
Creating Tableau/Power BI Dashboard as per client requirement
Handling Complex enhancement cases
Handling complex transformation Architecture transformation
Completely migrating to metadata make sure all the variables captured.
Interacting with Global Clients and understanding their requirement and providing the solution with 100% quality along with accuracy.
Providing Business Insights to the client
Managing Analytics Team and guiding them to move up to the ladder
Creating road map for the client requirements to understand the project timeline
Daily, weekly, and monthly metrics reports preparation
Providing end to end support to the clients
Monthly Key performance indicator preparation
Publishing daily, weekly, monthly, and key performance indicator dashboards
BO Query Creation as per Client Requirement
SQL table creation as per client requirement
New jobs creation and enhancement to the jobs as per client request
Analyzing in depth and rectify if any error occurred in jobs
Creating BO query and link it to SQL table
Aging report preparation for all countries
Provide end to end support for establishing and defining the operational definitions for the SLAs

Report generation and Analysis& Reporting the same to the Management.
Coordinating with the Team to improve the performance in an effective manner.
Analyzing the Airlines Comparison.
Publish the Agents Performance Report on the HTML.
Clients format creation.
Sending Mail to the Clients & Operations.
Analysis the Daily, Weekly & Monthly Sales Report.
Maintaining the Attendance Daily, Weekly & Monthly Basis.
Preparing the Roster for Agents.
Analysis the Abandon Calls.
Preparing Call center Metrics.
Power point created for Team wise Performance.