Wiam merzaq

Rebuild 2 applications used in Christian Dior’s Store: ABC Dior app for Product personalization and Make to Measure Man for men’s suits.
• Coordinate people & define processes to deliver projects on time with the desired results (10 product teams of 3 to 4 person, from store teams, to manufacture to IT delivery etc...).
• Develop a project plan and strategy according to budgets (4M€) and business ambitions. Negotiate budgets with suppliers and top management.
• Define scope with business and prioritize MVP according to plan and budget.
• Define and coordinate Strategy architecture with architect teams through
different projects.
• Ensure constant communication and calibration between project teams and
other stakeholders.
• Monitor build progress, oversee finances, and ensure project quality.
• Manage risks to avoid delays.
• Coordinate with other projects to manage inter-dependencies.
• Animate a positive and constructive relationship with Business and IT teams throughout the project.

<p>Rebuild 2 applications used in Christian Dior’s Store: ABC Dior app for Product personalization and Make to Measure Man for men’s suits.<br>
Coordinate people and define processes to deliver projects on time with the desired results.<br>
Develop a project plan and strategy according to budgets (4M€) and business ambitions.<br>
Negotiate budgets with suppliers and top management.<br>
Define scope with business and prioritize MVP according to plan and budget.<br>
Define and coordinate Strategy architecture with architect teams through different projects.<br>
Ensure constant communication and calibration between project teams and other stakeholders.<br>
Monitor build progress, oversee finances, and ensure project quality.<br>
Manage risks to avoid delays.<br>
Coordinate with other projects to manage inter-dependencies.<br>
Animate a positive and constructive relationship with Business and IT teams throughout the project.</p>

<p>Replatforming program of the Laposte.fr Web site (Hybris to SAP Commerce Cloud – Budget of 14M € - Safe methodology).<br>
Rebuild Returned physical products process.<br>
Rebuild Laposte.fr e-services (parcel and letters online).<br>
Define the project objectives, scope, roles & responsibilities in collaboration with business.<br>
Prepare detailed project plan and processes to schedule key project milestones, work streams & activities.<br>
Prioritize the MVP according to the time to Market constraints.<br>
Work closely with suppliers / IT teams to design appropriate solutions to meet project needs.<br>
Ensure timely progress and achievement of project milestones and goals by coordinating different work streams.<br>
Identify risks, and proposing mitigation plans, to respect the defined planning.<br>
Ensure good communication between stakeholders, and provide a regular report on project status.</p>

<p>Rebuild the Customer Service backOffice of Laposte.fr.<br>
Define the scope and the needs with business (Customer Service and Customer Relationship management).<br>
Define the digital strategy and organization for the Customer Service (200p).<br>
Collaborate with IT resources (PO, architects, experts) to decompose the epic into features and capabilities and help prioritize these backlog items in their respective projects and backlogs.<br>
Participate in Safe and Agile ceremonies (PI P, demo, Daily, SP…).<br>
Report the progress of the Epic to key stakeholders.<br>
Help Product owners take leads on features, write User Stories, and build follow up.</p>

<p>Build an API to be used for data about equipment & Services in SNCF Stations.<br>
Collect the needs and define the scope.<br>
Manage Backlog and roadmap.<br>
Write User Stories and functional specifications.<br>
Implement a confluence tool for the project.<br>
Follow up the build and End To end Testing.<br>
Ensure change management.</p>

<p>Web and Web Mobile (iOS and Android) – Galerieslafayette.com.<br>
Project: End to End Customer Experience (Catalog, basket, payment) and product life cycle (BO).<br>
Prepare the QA manual testing.<br>
Monitor all quality-related activities on the project, end-to-end testing.<br>
Follow up on the bug’s resolution.</p>

<p>Project to harmonize Information System accounting and financial investment, within the technical department of the client SNCF Réseau, following the merger between RFF Réseaux Ferrés de France and SNCF Infra.<br>
Write User Stories and functional specifications.<br>
Ensure the end-to-end testing.<br>
Follow-up the build in progress with different teams.</p>

<p>Launch and monitor the production of JHGroup's brand of clothing, within the e-Commerce ASAP PARIS.<br>
Collect the needs within the different business units.<br>
Sourcing and analysis of supplier’s tenders.<br>
Planning and follow-up of the production of the brand ASAP PARIS.</p>

<p>Manage Run incidents reported by Laposte.fr Customer Services: Prioritization, Monitoring, Communication.<br>
Define new processes between business and IT teams to better deal with incident and emergencies.<br>
Work on fluidity in relations between business and technical teams in terms of needs and constraints.</p>