Swarnalakshmi

• Served as a subject matter expert and key liaison between stakeholders and vendors for ERP implementation, reporting directly to the Finance Director and driving data-driven decisions, resulting in a 20% surge in strategic initiative success rates.
• Collaborated with cross functional stakeholders to define data migration requirements achieving a 95% data accuracy rate, ensuring smooth transition to the new ERP system.
• Oversaw data cleansing for data migration, enhancing accuracy by 30% through rigorous processes and SQL-based database extraction, performed data cleansing and transformation.
• Led successful UAT sessions resulting in a 98% test case pass rate, demonstrating effective validation of system functionality.
• Coordinated the processing of 50+ change requests, ensuring alignment with project scope and minimizing scope creep.
• Developed and delivered comprehensive training materials, resulting in a 90% training completion rate and positive user feedback on training effectiveness.
• Proactively monitored system performance, maintaining a 99% uptime, and addressing performance issues promptly.
• Ensured compliance with regulatory requirements and data security standards, leading to successful compliance audit results.
• Identified and implemented process improvements, resulting in a 20% increase in system efficiency and improved user satisfaction.
• Created and maintained comprehensive reports in Excel and other documentation for every feature development.
• Achieve a 20% increase in KPI alignment with organizational objectives, measured by stakeholder feedback and goal attainment, while concurrently boosting stakeholder adoption and utilizing Power BI dashboards.

<p>Served as a subject matter expert and key liaison between stakeholders and vendors for ERP implementation.<br>
Reported directly to the Finance Director and drove data-driven decisions, resulting in a 20% surge in strategic initiative success rates.<br>
Collaborated with cross functional stakeholders to define data migration requirements, achieving a 95% data accuracy rate.<br>
Ensured smooth transition to the new ERP system.<br>
Oversaw data cleansing for data migration, enhancing accuracy by 30% through rigorous processes and SQL-based database extraction.<br>
Performed data cleansing and transformation.<br>
Led successful UAT sessions resulting in a 98% test case pass rate.<br>
Coordinated the processing of 50+ change requests, ensuring alignment with project scope and minimizing scope creep.<br>
Developed and delivered comprehensive training materials, resulting in a 90% training completion rate and positive user feedback on training effectiveness.<br>
Proactively monitored system performance, maintaining a 99% uptime and addressing performance issues promptly.<br>
Ensured compliance with regulatory requirements and data security standards, leading to successful compliance audit results.<br>
Identified and implemented process improvements, resulting in a 20% increase in system efficiency and improved user satisfaction.<br>
Created and maintained comprehensive reports in Excel and other documentation for every feature development.<br>
Achieved a 20% increase in KPI alignment with organizational objectives, measured by stakeholder feedback and goal attainment, while concurrently boosting stakeholder adoption and utilizing Power BI dashboards.</p>

<p>Served as a subject matter expert with strong business acumen and key liaison between stakeholders and vendors for Software development projects.<br>
Reported to the Senior Project Manager and drove data-driven decisions, resulting in a surge in strategic initiative success rates.<br>
Played a vital team member and a critical resource in making technical decisions for the project, an $8 million budget.<br>
Assisted in analyzing business processes and conducted market research, contributing to the optimization of best CRM.<br>
Documented 400+ precise test cases and steered 30 cross-functional teams through UAT using agile approaches and project management tools like JIRA, Adobe Workfront, and monday.com.<br>
Collaborated with 30+ cross-functional teams from requirement gathering to training them throughout the SDLC, ensuring alignment with project goals and stakeholder expectations leading to a 15% increase in client success rates.<br>
Extended support in three projects by supporting and providing solutions to organizational problems to establish informed decisions responsive to growth objectives.<br>
Created diverse business documents, training materials, and precise decision notes.<br>
Created Power BI dashboards to streamline processes, improving efficiency by 5% and faster decision-making.<br>
Utilized UML for process mapping and Power BI for data analytics to identify bottlenecks, resulting in a 25% improvement in workflow efficiency, enhancing productivity and reducing project completion times.<br>
Daily client liaison, effectively relaying crucial information to the business team, eliminating obstacles, and maintaining absolute client contentment.</p>

<p>Accomplished foreign market entry strategy report with 99% satisfaction for Stenora Pharma Pvt. Ltd is an ISO 9001:2015 certified pharmaceutical company.<br>
Advised C-suite executives on business strategies and data-driven solutions, resulting in a 20% increase in revenue, operational efficiency, and market share within a competitive landscape.<br>
Conducted through business and data analysis on customer engagement data, identifying trends contributing to a 10% increase in user satisfaction.<br>
Delivered client-focused solutions tailored to specific needs, resulting in a 95% client satisfaction rate.<br>
Applied strong analytical skills to assess market trends, leading to a 20% expansion of the product portfolio.<br>
Proficient in generating ad hoc reports and impactful presentations to senior management on key performance indicators (KPIs) and progress toward strategic goals.<br>
Facilitated stakeholder meetings, fostering collaboration, and enhancing communication among cross-functional teams, leading to a 25% increase in project delivery efficiency.</p>

<p>Oversaw day-to-day workflow and financial analysis, conducting comprehensive reviews to identify operational efficiencies and optimize business processes, contributing to strategic revenue growth initiatives.<br>
Compiled more than 2500 patients' records by relabeling their ten years of data in the database.<br>
Possessed exceptional knowledge of the office software to increase efficiency.<br>
Collaborated with insurance companies and other medical vendors to resolve problems and coordinate plans on a timely basis, improving the overall business processes by demonstrating strategic thinking.<br>
Leveraged Power BI dashboards to monitor real-time insurance claim data, enabling proactive identification and resolution of potential challenges, resulting in cost savings of up to $40,000 during the pandemic.<br>
Supervised and trained 5 operational specialists and saved $50K, enhancing team efficiency and reducing budget costs.</p>

<p>Collaborated closely with US and Canadian clients, maintaining strong relationships and ensuring effective communication, contributing to a 20% increase in client satisfaction.<br>
Conducted through business and data analysis on customer engagement data, identifying trends contributing to a 10% increase in user satisfaction.<br>
Collaborated with cross-functional teams to design and implement surveys, leading to a 20% improvement in data collection efficiency.<br>
Created comprehensive functional and technical documentation, including requirements specifications, user stories, and system design documents.<br>
Utilized Advanced Excel and SQL for data manipulation, resulting in a 15% reduction in time spent on routine analysis tasks.<br>
Produced comprehensive reports and presentations that communicated key findings and actionable recommendations to stakeholders.<br>
Uploaded and integrated data from multiple sources, including SharePoint and SAP, into Power BI, establishing one-to-many relationships for efficient data analysis.</p>