نبذة عني
As a dynamic Product Owner with over 7 years' experience gained through working in high pressured and complex environments, I've led the successful development and market launch of several multi-million pounds projects, …
As a dynamic Product Owner with over 7 years' experience gained through working in high pressured and complex environments, I've led the successful development and market launch of several multi-million pounds projects, delivering functionality to millions of online users. OMRG MOTORS, SHIRO powered by AVIVA an insurance & risk management app. Partnering ONE+ at Informa in the B2B biopharmaceutical arena, delivering a robust subscription-based digital platform.
My role encompasses end-to-end responsibility for product success, from prioritising the backlog to orchestrating release schedules. I seamlessly bridge multiple work streams to ensure development stays on track, consistently driving value through user-centred design and creativity. My contributions extend to writing critical functional requirements and user stories, inspiring and challenging multidisciplinary teams to excel.
Collaboration with internal stakeholders, being able to convey technical concepts to non-technical stakeholders whilst aligning business objectives, user needs, and development initiatives to design and integrate complex work flows to build a valuable business model is my forte. Supported by meticulous documentation and roadmaps. I masterfully coordinate development resources and lead productive meetings, while hands-on testing and analytics-driven decisions underscore my results-oriented approach.
الخبرة
Product Owner
• Led the development and successful commercial launch of Partnering ONE+, a B2B biopharmaceutical and life science subscription-based digital platform.
• Prioritized product backlogs, coordinated releases, and fostered cross-functional collaboration as a proactive Product Manager.
• Drove exceptional UX/UI designs and customer workflows through creative vision and user insights, authoring key requirements and user stories.
• Managed 2 scrum teams to align with business objectives, efficiently coordinate resources, and ensure effective sprint meetings.
• Collaborated continuously with internal stakeholders to align with business and commercial goals, analyse customer and product requirements, and prioritize development initiatives.
• Implemented complex back-office systems and workflows with tools like Sales Force, SAP cloud commerce, CORE, and INFRONT. Sales Force particularly was critical in enhancing the efficiency of our workflow, design and capabilities, ultimately streamlining internal & customer facing operations.
• Coordinated development resources with a centralized team and managed project work plans for alignment and on-time delivery.
• Led internal and sprint cadence meetings, including stand-ups, sprint planning, and backlog refinement sessions to support development, track progress, and mitigate potential risks and bottlenecks. Conducted testing, bug resolution, and release sign-off while leveraging usage analytics for improvements.
Senior Product Manager
Led the development and successful commercial launch of Partnering ONE+, a B2B biopharmaceutical and life science subscription-based digital platform.
Prioritized product backlogs.
Coordinated releases.
Fostered cross-functional collaboration as a proactive Product Manager.
Drove exceptional UX/UI designs and customer workflows through creative vision and user insights.
Authored key requirements and user stories.
Managed 2 scrum teams to align with business objectives.
Efficiently coordinated resources.
Ensured effective sprint meetings.
Collaborated continuously with internal stakeholders to align with business and commercial goals.
Analysed customer and product requirements.
Prioritized development initiatives.
Implemented complex back-office systems and workflows with Sales Force, SAP cloud commerce, CORE, and INFRONT.
Coordinated development resources with a centralized team.
Managed project work plans for alignment and on-time delivery.
Led internal and sprint cadence meetings, including stand-ups, sprint planning, and backlog refinement sessions.
Conducted testing, bug resolution, and release sign-off.
Leveraged usage analytics for improvements.
Digital Innovations Product Manager
Played a pivotal role in the digital innovation's lab, an extension of the venture capital team.
Ran scrum cadence meetings with the core innovations development team and the wider team of SMEs.
Championed a cost-saving initiative by refining an idea called COGS, a digital brain training app for dementia sufferers and carers.
Prevented an £800k expense and 35 weeks of development.
Managed and prioritised the Innovations team's backlog.
Focused on Desirability, Viability, Usability, and Feasibility to drive innovation through rapid learning.
Ran discrete and cheap experiments to assist in the prioritisation of feature delivery.
Used Microsoft Dynamics 365 to facilitate cross-functional collaboration within teams.
Collaborated with consumer research and Customer data science teams to understand consumer behaviour and trends.
Created customer personas.
Created journey mapping.
Gathered requirements.
Wrote user stories.
Led discovery, ideation and refinement workshops.
Led a development team in designing and building an MVP for Shiro, a holistic risk management and insurance product.
Contributed to the creation of tooling templates for ideation, refinement, and discovery workshops using Figma Jam.
Created PowerPoint playbooks documenting the entire refinement and discovery process.
Product Manager
Led the formation of an engineering team.
Developed a Vehicle trade e-commerce platform from scratch.
Managed the product backlog.
Ensured on-time project completion.
Focused on customer-centric, data-driven feature development throughout ideation to launch.
Used SAP cloud commerce Integrated Business Planning to drive innovation in supply chain processes.
Provided end-to-end visibility, demand forecasting, inventory optimisation, and collaborative planning capabilities.
Devised strategies to enhance end-to-end supply chain operations.
Used SAP cloud commerce capabilities in order management, transportation management and labour management.
Leveraged the Power Platform and Dynamics 365's comprehensive suite of tools to manage and automate business processes.
Built strong cross-functional relationships.
Gathered customer feedback through surveys and testing.
Established strategic partnerships for feature enhancement.
Fostered efficient teamwork and positive customer experiences.
Worked on API integration and supply chain management.
Implemented a soft search function via Auto convert for instant pre-approval finance results.
Communicated complex internal processes to stakeholders.
Gathered customer feedback and insights through surveys, interviews, and testing.
Guided development, Epic creation, story mapping, and backlog prioritisation.
Cultivated strategic partnerships with finance providers, auction houses, and trade suppliers.
Explored third-party solutions to enhance platform features and user experience.
Senior Product Owner
Managed a tribe with four development teams.
Oversaw two junior product owners responsible for daily product backlog management across various areas.
Served as an agile coach.
Introduced methodologies like the 3 Amigos session for improved user story estimation.
Managed stakeholder management and resource allocation.
Negotiated and compromised to balance competing requirements.
Implemented the Stripe payment gateway efficiently.
Collaborated closely with external stakeholders and the trading team to enhance supply chain management.
Used data analysis and collaboration with SEO and CRO leads to prioritize UX/UI enhancements.
Prioritized search functionality and product displays.
Motivated the scrum team to consistently deliver valuable features.
Transitioned customers to paperless billing statements, a £1.8 million cost saving initiative.
Facilitated collaboration and conflict resolution while keeping business objectives at the forefront.
Led the sourcing and integration of a new search provider to enhance product offerings and UX efficiency.
Product Owner
Led RB's strategic platform transformation, uniting stakeholders, users, and developers.
Managed the scrum team.
Aligned with business goals and optimized resource coordination.
Fostered close ties with Scrum master, BA, Technical lead, and design lead.
Clarified development iterations for alignment with Scrum master, project manager, and business objectives.
Prioritized user stories by ROI and business objectives.
Aligned development with compliance, quality control, finance, marketing, sales, and customer success.
Motivated the team with a sociable, professional, and can-do attitude.
Product Owner
Played a vital role in a mobile app launch exceeding sales forecasts for Alfa Silver and Maloff.
Sold 20,000+ units in 3 months.
Used Azure, CRM, and Google Analytics for back-office system management, monitoring purchasing patterns, and compliance.
Managed cross-functional relations with Marketing, Customer Service, Sales, Finance, Compliance, and Legal.
Ensured team alignment with the roadmap via backlog tickets.
Supported the team.
Shared insights with stakeholders.
Provided effective reporting for user experience enhancement.