Analytical and detail-oriented Data Analyst with a Master’s in Data Science and over 1.5 years of experience across sales administration and technical support. Skilled in Python, SQL, Tableau, Power BI, and Excel. Experi…
Analytical and detail-oriented Data Analyst with a Master’s in Data Science and over 1.5 years of experience across sales administration and technical support. Skilled in Python, SQL, Tableau, Power BI, and Excel. Experienced in turning raw data into actionable insights to support strategic decisions. Strong communicator with a collaborative mindset and experience in client-facing roles.
Provided technical and operational support to over 200 internal users monthly, maintaining a 98% satisfaction rate.
Conducted performance analyses and helped streamline reporting workflows, improving service delivery speed by 15%.
Managed documentation of over 500 customer interactions monthly, aiding compliance and service tracking.
Led training sessions for 50+ users and improved onboarding efficiency by 25%.
Worked in agile teams.
Maintained ticket backlogs.
Identified service gaps using root cause analysis.
Provided technical and operational support to over 200 internal users monthly, maintaining a 98% satisfaction rate., Conducted performance analyses and helped streamline reporting workflows, improving service delivery speed by 15%., Managed documentation of over 500 customer interactions monthly, aiding compliance and service tracking., Led training sessions for 50+ users and improved onboarding efficiency by 25%., Worked in agile teams; maintained ticket backlogs and identified service gaps using root cause analysis.
نظام التوظيف التشغيلي المعتمد على الذكاء الاصطناعي أولاً، الذي يوحّد ويؤتمت دورة التوظيف بالكامل للمؤسسات الحديثة حول العالم.
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