نبذة عني
Scrum master / Agile coach with 9 years experience in the oil & gas industry, clothing industry, energy and banking industries.
Safe certified scrum master as well as a lean practitioner.
الخبرة
Scrum master
- Scrum master/agile coach for two core teams on the banking transformation project.
- 1 of 2 scrum masters tasked with implementing the new banking system on the salesforce platform.
- Responsible for managing and resolving conflict between both on-shore and off-shore team members.
- Led the guild within the CoP for the agile practitioners and was an avid representative for lean practices to ensure cost savings where possible.
Agile Coach/ Scrum Master
Coaching the organization-wide colleagues on agile mindset, people and behavioural aspects, cultural collaboration, etc.
Leading the guilds/chapters with Scrum Masters and agile coaches to realize continuous improvement in the organization
Educating colleagues about the Agile way of working, conducting Agile & Scrum workshops, building strategy, and driving the implementation of Agile practices in the organization
Working on empowering the teams with the right set of work environment and tools
Helping other Scrum Masters and colleagues get solutions to their problems and answering their questions related to Agile/Scrum
Performing Agile maturity assessment, identifying the areas of improvement, and helping teams achieve the next level of agility
Helped the team define their purpose, so they can find their own definition of success. This became a key to motivation and a success recipe for us. We developed a habit of always asking why before we got started on most things to be done.
Constantly enabling the team, not doing the work for them, nor solving their problems for them or taking over meetings for them. Encouraged team to drive events and openly involve more with conversations leading towards decision making.
Helped the team define their purpose, so they can find their own definition of success. This became a key to motivation and a success recipe for us. We developed a habit of always asking why before we got started on most things to be done.
Scrum Master
Uses Agile and Lean practices to help coach and empower the team to move towards self-management and high performance
Ensured team readiness towards sprint backlog activities by facilitating refinements using DOR
Held Knowledge shares and training sessions, to coach and mentor teams of staff on Scrum values, tactics, planning, and retrospectives
Ensured user stories were well written and met the DoD, user acceptance, and INVEST criteria
Helps the team take ownership of, and improve the way they deliver by using BDD, Agile games, and User stories
Brings energy and invention to team events such as sprint planning, daily scrum, retrospectives, and sprint reviews making sure we derive the best purpose of each event
Removed impediments to development teams’ progress via proactive management of issues and risks
Created efficient communication channels between Product Owners, development teams, and stakeholders to raise transparency, better collaboration, and flow of information
Mentor, coach, and train the team on Agile practices, values, and ceremonies to enhance selforganization & customer satisfaction
Scrum Master
Helped build a productive environment where team members ‘own’ the product and enjoy working on it
Motivated the teams to achieve a high level of efficiency and predictability through coaching, planning, and metrics reporting
Supported and educated the Product Owner on roadmap planning, backlog maintenance, and scrum ceremonies
Provided support to the team using a servant leadership style and leading by example
Guided the team on how to get the most out of self-organization to meet team goals and product deliverables
Established an environment where the Scrum team is effective, addressing team dynamics, managing priorities, and ensuring a good relationship between all stakeholders
Removed organizational impediments as well as guided the team on how to resolve impediments independently
Led & coordinated Sprint Planning, Daily Scrums, Sprint Reviews & Sprint Retrospectives
Deputy Manager
Drove profitability and sales for their area of the store through the delivery of the Retail Plan
Delivered and embedded the business transformation plan and change initiatives within their area of accountability
Created the right culture, role modeling new digital ways of working and leadership behaviors
Delivered great standards and service by setting clear expectations with direct reports and ensuring that they are clear with the part they play
Responsible for ensuring the Team Managers are building the digital capability of their teams to sell through all channels
Proactively seek customer feedback and drive action to deliver improvement across the store
Duty Manager
Used data and insight to improve customer in-store experience, improve the operation and drive performance
Regularly review the individual performance of the Team Managers through quality conversations, manage underperformance where required and celebrate success
Ensuring all line management and people activities are delivered in accordance with company process and policy
Build an active working partnership with BIG, provide feedback and support the development of BIG reps
Deliver operational excellence to maximize product availability, minimize stock and cash loss
Maintain a safe and legal store environment
Oversees all elements of VM delivery across all launches, events and campaigns