نبذة عني
Data Analyst with 9+ years in MIS reporting, KPI dashboard design, and process quality audits across education, healthcare, and infrastructure sectors. Built automated Power BI/Excel dashboards used and audited 150,000+ …
Data Analyst with 9+ years in MIS reporting, KPI dashboard design, and process quality audits across education, healthcare, and infrastructure sectors. Built automated Power BI/Excel dashboards used and audited 150,000+ consumer survey records for accuracy on a national infrastructure program. Skilled in Power BI, Advanced Excel (DAX, PowerPivot), SQL/MySQL, and Python for reporting automation.
الخبرة
Assistant Consultant, Grade C3A
<p>Completed enterprise onboarding, including project delivery methodology and internal tooling, ahead of client assignment.</p>
Data Analyst & Quality Assurance Specialist
<p>Delivered daily, weekly, and monthly MIS reports to CEOs across [3] locations, consolidating data into a single review-ready package for monthly leadership meetings.</p><p> Designed and automated Excel dashboards that cut manual report preparation time.</p><p> Tracked counselor-wise Target vs. Achievement performance for all counselors, contributing to a 100% improvement in goal attainment.</p><p> Led process-improvement reviews that produced corrective action plans, adopted across all teams during change-management initiatives.</p>
Quality Analyst
<p>Automated monthly Board-level performance reports using Excel PowerPivot and DAX, cutting preparation time.</p><p> Audited KPIs across HR, IT, SES, and Admin functions spanning all processes and all location employees.</p><p> Trained team members on Excel and Power BI, raising dashboard adoption to 100%.</p>
Quality Analyst – CS
<p>Audited 150,000+ consumer survey records for accuracy using Excel, Power BI, and the Elink & Ropes web portal.</p><p> Built MIS dashboards used by senior management across monthly approval cycles.</p><p> Mentored new representatives to full proficiency within 3 to 4 weeks.</p>
Senior Technical Support
<p>Resolved 200 and escalated Level 2 technical issues per month, identifying root causes for permanent fixes.</p><p> Coached junior support staff, improving first-call resolution.</p>
المشاريع
Food tech
<p>capstine poroect for the data analytics with gen ai course . In this project used the python and sql for Etl process and created the dashboard in power bi</p>