Rampratap pandey

Ensure reports are published on time with no error.
Collect, clean, and validate large datasets from various sources.
Perform in-depth data analysis using statistical techniques and data mining methods.
Create Power BI dashboards using DAX.
Create insightful visualizations and reports using Power BI to communicate key findings to stakeholders.
Collaborate with cross-functional teams to identify business requirements and deliver actionable insights.
Identify trends, patterns, and correlations in data to support data-driven decision-making.
Conduct ad-hoc analysis and provide recommendations to improve business processes.
Present findings and reports to senior management and executives.
Assisted in data collection and data cleaning processes.
Conducted data analysis and generated reports to support business initiatives.
Assisted in the development and implementation of data visualization dashboards using Tableau.
Participated in team meetings and contributed ideas for process improvement.
Collaborated with team members to identify and resolve data inconsistencies and issues.

MIS reports, analysis, and productivity on an ongoing basis.
Present data in charts, graphs, tables, etc.
Handle multiple reports, working with formulae, pivot table, pivot charts, and various others.
Communicate with field people through mail and phone calls.
Create reports and dashboards published weekly/monthly in Excel, BI tools, PowerPoint, and Data Studio.
Generate management reports.
Monitor weekly primary and secondary sales.
Analyze reports and data and highlight issues to the respective team.
Manage all MIS related queries/reports daily.
Prepare MIS data as per requirement.
Prepare custom reports as per demand.
Manage inventory and stock as per data.
Maintain knowledge of dispatch.
Conduct stock audit monthly wise.

Ensure reports are published on time with no error.
Maintain data TAT adherence of process.
Consolidate and collect reports daily.
Send absenteeism reports to client and internal team.
Send AHT, shrinkage, agent performance, offline activities, and long calls reports on an hourly basis with internal team.
Publish chat hourly reports sharing with the internal team.
Upload various activities of associates in a variant tool such as schedule, break, meeting, lunch, and training on a daily basis.
Keep a keen watch on outage if occurred in the process.
Publish real time attainment reports in which attainment should be met.
Publish intraday reports with client and internal team.
Assist and direct day-to-day call traffic to service centers, assuring that service level agreements are consistently met through a skills-based routing system on I3 platform.
Provide real-time and historical assistance, as well as planning for future requirements.
Always follow time deadline to complete assigned tasks within the timeline.