Prat Shah

<p>Collaborate with business sponsors, stakeholders, PMs and deliver product roadmaps.<br>
Own and manage overall Product Backlog.<br>
Responsible for the development of Pega’s Healthcare Industry solutions.<br>
Delivered 40+ product releases for Care Management Application, Product Composer Application, Smart Claims Engine, Sales Automation, and Customer Service applications.<br>
Creating user stories, mockups, wireframes, and storyboards.<br>
Code reviews.<br>
All scrum ceremonies.<br>
Design of product features based on industry needs and market opportunities.<br>
Monthly playbacks and product reviews with stakeholders, sales team, product director.<br>
Negotiated day-to-day trade-offs across multiple dimensions of value, time, cost, and risk.<br>
Daily sync-ups.<br>
Weekly verbal and written storytelling of customer and implementation issues, customer journey, and product outcomes.<br>
Presales support.<br>
Developed several reusable components including document generation, configurable entity versioning, dynamic report generation, data insights, and distributed and batch-processing serverless solutions.</p>

Collaborate with business sponsors, stakeholders, PMs and deliver product roadmaps. Own and manage overall Product Backlog. Responsible for the development of Pega’s Healthcare Industry solutions. Delivered 40+ product releases – for Care Management Application, Product Composer Application, Smart Claims Engine, Sales Automation, and Customer Service applications.
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Creating user stories, mockups, wireframes, and storyboards, code reviews, all scrum ceremonies, and design of product features based on industry needs and market opportunities.
·
Negotiated day-to-day trade-offs across multiple dimensions of value, time, cost, & risk. Monthly playbacks and product reviews with stakeholders, sales team, product director.
·
Daily sync-ups, weekly verbal and written storytelling of customer and implementation issues, customer journey, and product outcomes and presales support.
·
Developed several reusable components– document generation, configurable entity versioning, dynamic report generation, data insights, and distributed and batch-processing serverless solutions.

<p>Supported 30+ customer implementations as principal architect for the Pega Consulting team.<br>
Responsible for developing and implementing large-scale cloud-native enterprise-wide AI powered Pega solutions across multiple channels primarily focusing on Healthcare and Banking customers.<br>
Led the AWS cloud migration, solution transformation and adoption of Pega PCS to overhaul the benefit and plan configuration process at multiple clients.<br>
Excellus - Delivered a robust enterprise solution for Pega’s HC customer service, marketing, and health plan configuration for over 30k plans.<br>
Implemented and integrated Salesforce SA solutions for small, mid, and large group markets.<br>
HCSC - Implemented the plan import and document generation solution.<br>
Resulted in significant savings for creating plan data and saved 1000+ man hours every renewal cycle.<br>
Dept of VA - Designed and implemented Medical Claims Adjudication application.<br>
Supported several pre-sales activities and developed POCs to prove out the business value.<br>
CitiBank - Development of Loan acquisition solution.<br>
Created automated AI driven platform for validating multiple categories on loan application while meeting federal and state mandates.<br>
Responsible for design, development, and implementation along with integration to CRM solution.<br>
Led the State of Maine, Dept of Justice, US Census govt implementations for custom solutions.</p>

<p>Led digital transformation of voting application on Java J2EE with a 20-member global team.<br>
Resulted in standardization of processes across business lines and complete migration to digital channels.<br>
Resulted in 40% increase in global cap and expansion to many new markets.<br>
Leveraging spring framework.<br>
Achieved compliance with multiple regulations.<br>
TD Bank - Designed, led, and implemented n-Tier application for adjudication of mortgage applications.<br>
Chase Bank - Lead architect for the development of treasury solutions for institutional clients.<br>
Role-based, delegated business rules and configurable workflows leveraging struts with JSPs supporting the front end.<br>
State Street Bank - Designed portfolio analytics application to support private, institutional clients.<br>
Completely built on J2EE providing multiple configuration options to design and run dynamic reports.<br>
Resulted in data and performance transparency across product lines.</p>