I have 3.4 years of experience as Nexthink Analyst. Experienced IT professional with hands-on expertise in Nexthink administration, endpoint monitoring, and EUC support. Skilled in proactive issue identification, perform…
I have 3.4 years of experience as Nexthink Analyst. Experienced IT professional with hands-on expertise in Nexthink administration, endpoint monitoring, and EUC support. Skilled in proactive issue identification, performance analysis, and incident management to improve user experience and system stability. Adept at collaborating with cross-functional teams and adhering to enterprise IT standards.
Member of Execution POD team delivering DEX improvement and AI-based analytics solutions for global clients., Designed and optimized Nexthink NQL queries to analyze endpoint performance, crash patterns, and usage trends., Developed Power BI and Excel dashboards for reporting device stability and application health metrics., Automated incident correlation using Tachyon queries, reducing manual investigation time by ~30%., Conducted root cause analysis for application crashes and system issues to improve DEX scores., Prepared executive-level presentations summarizing insights and recommendations for performance optimization., Collaborated with cross-functional teams on automation initiatives linking AI models to endpoint data for proactive monitoring.
Member of Execution POD team delivering DEX improvement and AI-based analytics solutions for global clients.
Designed and optimized Nexthink NQL queries to analyze endpoint performance, crash patterns, and usage trends.
Developed Power BI and Excel dashboards for reporting device stability and application health metrics.
Automated incident correlation using Tachyon queries, reducing manual investigation time by ~30%.
Conducted root cause analysis for application crashes and system issues to improve DEX scores.
Prepared executive-level presentations summarizing insights and recommendations for performance optimization.
Collaborated with cross-functional teams on automation initiatives linking AI models to endpoint data for proactive monitoring.
نظام التوظيف التشغيلي المعتمد على الذكاء الاصطناعي أولاً، الذي يوحّد ويؤتمت دورة التوظيف بالكامل للمؤسسات الحديثة حول العالم.
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