Data-driven Analyst with 3+ years of experience in business intelligence, client support, and marketing analytics. Skilled in transforming complex data into actionable insights using tools like Power BI, SQL, and Python.…
Data-driven Analyst with 3+ years of experience in business intelligence, client support, and marketing analytics. Skilled in transforming complex data into actionable insights using tools like Power BI, SQL, and Python. Proven track record in building interactive dashboards, streamlining processes, and driving data-based decision-making across e-commerce, cloud environments, and marketing domains.
At St. James’s Place, developed 20+ dashboards to monitor KPIs and improved client service delivery through proactive data analysis, reducing escalation rates by 30%. At Althaus Group, supported digital campaigns with marketing performance insights and CRM segmentation, helping identify 50+ new leads. Experienced in working cross-functionally with product, compliance, and sales teams to enhance business outcomes.
Strong communicator with a consultative mindset, capable of presenting data in a clear, strategic manner to both technical and non-technical stakeholders. Passionate about continuous learning, emerging technologies, and using data to solve real-world problems. Adept at working in fast-paced, cloud-based environments with a focus on accuracy, efficiency, and business impact.
Interpreted client data requirements to deliver insights via 20+ Power BI dashboards and custom data exports.
Supported data governance and metadata quality by maintaining structured field mappings and documentation.
Partnered with BI teams to enhance customer-facing tools using financial KPIs and segmentation data.
Reduced escalation rates by identifying service gaps and streamlining CRM-based workflows.
Ensured data accuracy in CRM systems and contributed to compliance-ready documentation practices.
Collaborated with quality and visualization teams to define consumption mechanisms and new metrics.
Interpreted client data requirements to deliver insights via 20+ Power BI dashboards and custom data exports.
Supported data governance and metadata quality by maintaining structured field mappings and documentation.
Partnered with BI teams to enhance customer-facing tools using financial KPIs and segmentation data.
Reduced escalation rates by identifying service gaps and streamlining CRM-based workflows.
Ensured data accuracy in CRM systems and contributed to compliance-ready documentation practices.
Collaborated with quality and visualization teams to define consumption mechanisms and new metrics.
Analyzed campaign performance and datasets to generate 50+ actionable business leads.
Maintained CRM databases and supported segmentation with structured data across platforms.
Designed Excel dashboards to track KPIs and reduced reporting time through automation.
Participated in A/B testing, landing page enrichment, and structured output analysis.
Supported agile sprints focused on enhancing data accessibility and lead qualification.
Analyzed campaign performance and datasets to generate 50+ actionable business leads.
Maintained CRM databases and supported segmentation with structured data across platforms.
Designed Excel dashboards to track KPIs and reduced reporting time through automation.
Participated in A/B testing, landing page enrichment, and structured output analysis.
Supported agile sprints focused on enhancing data accessibility and lead qualification.
Conducted data field mapping across academic and finance systems for cloud-based reporting.
Developed BI reports that supported strategic decisions across departments.
Automated manual data collection processes, increasing accuracy and efficiency.
Created and maintained a centralized data dictionary for future enrichment use.
Collaborated with product and IT teams to align data with institutional KPIs.
Conducted data field mapping across academic and finance systems for cloud-based reporting.
Developed BI reports that supported strategic decisions across departments.
Automated manual data collection processes, increasing accuracy and efficiency.
Created and maintained a centralized data dictionary for future enrichment use.
Collaborated with product and IT teams to align data with institutional KPIs.
نظام التوظيف التشغيلي المعتمد على الذكاء الاصطناعي أولاً، الذي يوحّد ويؤتمت دورة التوظيف بالكامل للمؤسسات الحديثة حول العالم.
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