Muhammad Hamid Raza

Resolve a variety of technical issues relating to their organization’s computer systems, telecommunications network, LANs, and WANs.
Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
Maintaining IT infrastructure to secure, up-to-date, and running smoothly through updates, backups, and maintenance tasks, as well as implementing security measures to protect the organization's data and systems.
Responding in a timely manner to service issues and requests.
Troubleshooting technical issues such as software malfunctions, hardware failures, or network connectivity problems.
Training end-users to use new software or hardware products, as well as offering guidance on best practices for cybersecurity and data protection.
Providing technical documentation including user guides, troubleshooting guides, and IT policies, to help end-users navigate technical issues and comply with the organization's IT guidelines.
High customer satisfaction ratings through surveys, positive feedback from colleagues and managers, and a low volume of support requests.
Improved efficiency and productivity by reducing downtime, faster resolution of technical issues, and increased user adoption of new tools.

Manage and Maintain the Computer lab and Network Management & Troubleshooting (N-Computing).
Teaching ICT and Designing .
Communication Media and Providing IT support on events.
Initiated relevant changes to instructional plans and activities.
Hands-on training to students with the latest tools.
Administration, quizzes, tests, and assignments, and provide feedback to students on their performance.
Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstration.
Worked as Class Incharges and Lead the Class Solely.
Mentoring the students go on to successful careers in the fields.
Achieved 100% result of My Class during my Teaching and also won many International School Competition.

Responsible for providing Internet and IT support in the office and Troubleshooting.
Project Management and Procurement IT Equipment.
Analyzing business needs and recommending solutions to meet those needs.
Designing and implementing technology solutions that involve developing software, configuring hardware systems, or integrating third-party tools to create custom solutions
Budgeting and Forecasting for New IT System and Equipment.
Successful implementation of new technology solutions to improve efficiency and productivity.
Contributions to IT policy and strategy on security measures, data protection policies, and IT infrastructure design, as well as advocating for best practices in IT support and customer service.

Data cleaning and preparation for analysis, which may include tasks such as removing duplicates, dealing with missing values, and transforming data into a usable format.
Data analysis using statistical methods, generating reports, and creating visualizations to communicate insights to stakeholders.
Data interpretation and insights to stakeholders, which involve identifying trends, patterns, and anomalies in data sets.
Communication and collaboration with stakeholders, team members, and presenting findings and recommendations to management.
Continuous learning and development the skills, staying up-to-date with industry trends and best practices, and seeking out opportunities to improve technical abilities.
Working on Projects on Streamlit using Python language & Libraries, Numbpy, Pandas, Tenserflow, Keras, Metaplotlib, Scikit-learn, Scipy, Pytorch and Markdown Language.
Machine Learning Algorithms and Open Computer Vision.
Participated and Got Distinction in Data Science Competition (Datathon)
Developed a an AI-Driven Personal Financial Management System “A smart financial advisory”.
Development of data visualization tools such as dashboards or reports, that are well-received by stakeholders.
Recognition for data interpretation and insights that lead to actionable recommendations.
Continuous learning and development such as by completing online courses, attending industry events, and seeking out mentorship opportunities.