Mohd Kaif

Mohd Kaif

DevOps & SRE
India

نبذة عني

Linux/RHEL Administrator with 2+ years of experience supporting a 5,000+ servers enterprise and cloud-hosted environment with 99.9% uptime. Skilled in incident and change management, infrastructure monitoring and alertin…

الخبرة

Site Reliability Engineer

Wipro Technologies · Pune Division , Maharashtra , India
Dec 2024 - حتى الآن · 1 سنة 11 أشهر

<p>Supported a 5,000+ server enterprise and cloud-hosted environment while maintaining 99.9% service availability and SLA compliance.</p><p> Monitored system health and triaged 20+ infrastructure alerts daily using Dynatrace, driving down mean-time-to-resolution across production environments.</p><p> Resolved 20+ incidents and service requests per month through ServiceNow while meeting SLA targets.</p><p> Performed Linux administration including user management, LDAP provisioning, permissions, LVM, and filesystem management.</p><p> Executed SCTask/CTask activities, change creation, and pre-check/post-check validations during maintenance windows.</p><p> Troubleshot CPU, memory, disk, boot, and network issues in production environments; created SOPs and runbooks to improve reliability and reduce recurring incidents.</p>

Cloud Support Administrator Trainee

WalkingTree Technologies
Jan 2022 - Jul 2022 · 6 أشهر

<p>Configured Linux environments and development tools for application deployment and testing.<br>
Performed basic Linux administration tasks including users, permissions, packages, and services.<br>
Assisted in server monitoring, log analysis, and environment troubleshooting.<br>
Worked with Git and Linux command-line tools for deployment and release activities.</p>

المهارات

Docker Jenkins Git Kubernetes AKS AWS EC2 VPC IAM S3 RHEL Ubuntu LDAP LVM SSH Systemd Dynatrace ServiceNow ITIL TCP/IP DNS Linux administration Incident management Change management Infrastructure monitoring Alerting Log analysis Troubleshooting SOPs Runbooks
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