نبذة عني
Experienced Quality Manager with a proven track record in developing and implementing comprehensive Quality Management Systems (QMS) aligned with ISO 9001:2015 standards. Skilled in leading internal audits, process contr…
Experienced Quality Manager with a proven track record in developing and implementing comprehensive Quality Management Systems (QMS) aligned with ISO 9001:2015 standards. Skilled in leading internal audits, process control, and supplier quality management, driving continuous improvement, ensuring customer satisfaction and compliance international standards. Adept at optimizing production processes, enhancing product quality, statistical analysis and solving complex quality challenges in the manufacturing sector
الخبرة
Quality Manager
Develop and Implement QMS – Established and executed a comprehensive Quality Management System (QMS) aligned with ISO 9001:2015 standards, including the development of Standard Operating Procedures (SOPs). Ensured compliance and fostered continuous improvement across all production processes.
2- Quality Audits and Compliance – Conduct quality audits, ensuring adherence to quality standards, and initiating corrective actions where necessary.
3- Supplier and Material Quality Control – Manage supplier relationships by setting quality standards and performing incoming inspections on raw materials like resins and fiberglass.
4- Process Control and Inspection – Implement in-process and final inspections for hand lay-up, grating, and sections production, ensuring product consistency and adherence to quality specifications.
5- Customer Feedback and Continuous Improvement – Monitor customer satisfaction through feedback and complaints, and drive corrective/preventive actions to improve overall product quality.
6- Team Training – Train employees on quality practices and ISO procedures, ensuring adherence to standards
Quality Manager
Developed and implemented a comprehensive Quality Management System (QMS) aligned with ISO 9001:2015 standards.
Developed Standard Operating Procedures (SOPs).
Ensured compliance and fostered continuous improvement across all production processes.
Conducted quality audits and initiated corrective actions where necessary.
Managed supplier relationships by setting quality standards.
Performed incoming inspections on raw materials like resins and fiberglass.
Implemented in-process and final inspections for hand lay-up, grating, and sections production.
Monitored customer satisfaction through feedback and complaints.
Drove corrective/preventive actions to improve overall product quality.
Trained employees on quality practices and ISO procedures.
Quality assurance / Control Supervisor
Drove execution of ISO 9001:2015-compliant processes, strategies, and policies.
Focused on management reviews, procedures, KPIs, customer satisfaction, complaint handling, corrective actions, quality plans, and documentation control.
Identified risks and opportunities within the quality management system and took appropriate actions.
Compiled and presented detailed management reviews and quarterly quality reports.
Maintained accurate documentation and ensured full compliance with Quality Management System ISO 9001:2015 standards.
Coordinated and conducted internal audits and evaluated audit findings.
Took appropriate corrective actions and ensured the internal audit aligned with ISO 9001:2015 standard and QMS.
Served as the key contact during external audits.
Applied statistical analysis and quality tools to evaluate process failures and inefficiencies.
Recommended and implemented corrective actions to drive ongoing improvement.
Supervised inspection activities across seven workshops, including machining, casting, forging, and heat treatment.
Ensured products from raw materials to finished goods adhered to technical drawings, customer requirements, and international standards through rigorous dimensional and laboratory testing.
Managed conformance with industry standards (GOST, DIN, ASTM, ISO, JIS).
Oversaw the selection and application of materials such as cast iron, alloy cast iron, steel structure, stainless steel, non-ferrous alloys as copper and aluminum, and chromium alloy.
Offered expert guidance on selecting and utilizing materials based on their mechanical, chemical, and physical properties.
Ensured materials met the necessary technical and cost-effectiveness criteria for manufacturing.
Quality assurance / Control Supervisor
1-Develop and Implement ISO 9001:2015-Compliant Processes– Drive execution of ISO 9001:2015-compliant processes, strategies, and policies, focusing on management reviews, Procedures, KPIs, customer satisfaction, complaint handling, corrective actions, quality plans, and documentation control. identifying risks & opportunities within the quality management system and taking appropriate actions.
2-Prepare ISO 9001:2015 Reports and Management review document – Compile and present detailed management reviews and quarterly quality reports. Maintain accurate documentation and ensure full compliance with Quality Management System ISO 9001:2015 standards
3-Lead Internal Audits and Support External Audits–Coordinate & conduct internal audits, evaluate audit findings, and take appropriate corrective actions, ensure the internal audit aligns with ISO 9001:2015 standard and (QMS) -Serve as the key contact during external audits, ensuring the organization is audit-ready
4-Analyze Data for Continuous Improvement – Apply statistical analysis and quality tools to evaluate process failures and inefficiencies, recommending and implementing corrective actions to drive ongoing improvement and ensure high-quality production standards.
5-Oversee Inspection Processes and Ensure Product Compliance – Supervise inspection activities across seven workshops, including machining, casting, forging, and heat treatment, ensuring that all products, from raw materials to finished goods, adhere to technical drawings, customer requirements, and international standards through rigorous dimensional and laboratory testing.
6-Ensure Compliance with Standards and Materials – Manage conformance with industry standards (GOST, DIN, ASTM, ISO, JIS) and oversee the selection and application of materials such as Iron types (Cast Iron, alloy Cast Iron, Steel structure, stainless steel, non-ferrous alloys as Copper & Aluminum and chromium alloy.
7- Provide Technical Guidance on Material Suitability – Offer expert
Quality Control Physicist Specialist
Oversee the performance of gamma wave systems for detecting the volume level of raw materials and molding steel within containers.
Conducted maintenance on gamma wave equipment and detectors.
Applied knowledge of nuclear safety systems by implementing regulatory and standard requirements.
Executed non-destructive tests including ultrasonic, X-rays, and dye penetrant tests to identify cracks and defects in steel components, including spare parts and welds.
Served as an internal auditor for ISO 9001:2008.
Ensured departmental compliance with documentation requirements and supported quality management standards.
Quality Control Physicist Specialist
Egyptian Iron & Steel Company, Laboratory Metallurgical Research Sector , – Helwan , Cairo
May 2010 – May 2013
1- Monitor and Repair Gamma Wave Systems – Oversee the performance of gamma wave systems for detecting the volume level of raw materials and molding steel within containers, ensuring accurate and reliable measurements.
2- Maintain Gamma Wave Equipment – Conduct maintenance on gamma wave equipment and detectors to ensure optimal functionality and accuracy.
3- Implement Nuclear Safety Standards – Apply knowledge of nuclear safety systems by implementing regulatory and standard requirements to ensure safety and compliance.
4- Perform Non-Destructive Testing – Execute non-destructive tests (ultrasonic, X-rays, and dye penetrant tests) to identify cracks and defects in steel components, including spare parts and welds.
5- Conduct ISO 9001:2008 Internal Audits – Serve as an internal auditor for ISO 9001:2008, ensuring departmental compliance with documentation requirements and supporting quality management standards
Technical Support & Sales representative
Managed the sales process for new prospects from initial contact through to closure.
Determined customer requirements to tailor solutions that meet expectations and drive sales success.
Planned and organized daily tasks to maximize sales opportunities and improve efficiency.
Performed maintenance and calibration of laboratory equipment to ensure accuracy and reliability in testing processes.
Technical Support & Sales representative
1- Manage Sales Process – Oversee the sales process for new prospects from initial contact through to closure, ensuring effective conversion and client satisfaction.
2-Identify Customer Needs – Determine customer requirements to tailor solutions that meet their expectations and drive sales success.
3- Plan and Organize Daily Activities – Strategically plan and organize daily tasks to maximize all sales opportunities and improve efficiency.
4- Maintain and Calibrate Laboratory Equipment – Perform maintenance and calibration of laboratory equipment to ensure accuracy and reliability in testing processes.
Quality Control chemist
Adjusted the concentration of welding liquids to ensure optimal performance and consistency in welding processes.
Oversee quality control processes in liquor and paint manufacturing to maintain high standards and product integrity.
Handled ISO 9001:2008 documentation and ensured compliance with its requirements to support quality management and regulatory standards.
Quality Control chemist
1- Adjust Welding Liquid Concentration – Regulate the concentration of welding liquids to ensure optimal performance and consistency in welding processes.
2- Ensure Quality in Liquor and Paints Production – Oversee quality control processes in liquor and paint manufacturing to maintain high standards and product integrity.
3- Manage ISO 9001:2008 Documentation – Handle ISO 9001:2008 documentation and ensure compliance with its requirements to support quality management and regulatory standards.