نبذة عني
Data-driven Business Management graduate and Google Certified Data Analyst with 7+ years of experience in operations, reporting, and data support in Riyadh. Experienced in ERP data management, VBA automation, and trend a…
Data-driven Business Management graduate and Google Certified Data Analyst with 7+ years of experience in operations, reporting, and data support in Riyadh. Experienced in ERP data management, VBA automation, and trend analysis, with a proven track record of digitizing manual operations and providing actionable insights for staffing, enrollment, and performance optimization. Adept at translating complex operational data into clear management reports and dashboards to support data-driven decision-making.
الخبرة
RELATIONS OFFICER AND DOCUMENT CONTROLLER (MIS & Reporting), Riyadh
Analyzed a 900+ student survey to identify academic performance gaps and highlight weakest subjects using Excel dashboards and charts.
Conducted Parent Satisfaction Survey analysis (Likert scale + qualitative comments), categorized feedback themes, and shared insights to support hygiene/facility improvement plans.
Built a Teacher Performance Scorecard benchmarking class averages vs subject targets, enabling leadership to identify underperforming subjects and optimize teacher allocation.
Developed an Excel VBA automation tool to generate 150+ staff skill profiles from Google Forms data, reducing manual work and standardizing reporting.
Automated bulk documentation (letters, memos, certificates) using MS Word Mail Merge, reducing turnaround time by 80%.
Supported ERP implementation (UAT) by gathering reporting requirements, validating workflows, and documenting issues for IT resolution.
Created a centralized MoM Action Tracker dashboard to monitor management directives and improve task follow-up.
Implemented task status tracking (Open / In-Process / Closed) to provide real-time operational visibility and bottleneck reporting.
Designed automated completion-rate calculations to track staff performance metrics and support performance reviews.
Managed end-to-end recruitment pipeline tracking for local and overseas hiring using Google Sheets and structured recruitment databases.
Coordinated overseas hiring cycles including screening, scheduling, and standardized demo/test processes.
Developed a 3-year recruitment dashboard to monitor hiring funnel performance across teaching and administrative roles.
Tracked and maintained 3,000+ candidate records, monitoring statuses (Interviewed, Not Interviewed, Rejected, Dropped) to improve pipeline visibility.
Analyzed interview-to-pending ratios by subject to identify staffing gaps and prioritize high-demand recruitment areas.
Maintained admissions enquiry and class allotment data to support enrollment forecasting and staffing/resource planning.
Managed document control for school policies, SOPs, and standardized templates to ensure compliance and version control.
RELATIONS OFFICER AND DOCUMENT CONTROLLER (MIS & Reporting)
Analyzed a 900+ student survey to identify academic performance gaps and highlight weakest subjects using Excel dashboards and charts., Conducted Parent Satisfaction Survey analysis (Likert scale + qualitative comments), categorized feedback themes, and shared insights to support hygiene/facility improvement plans., Built a Teacher Performance Scorecard benchmarking class averages vs subject targets, enabling leadership to identify underperforming subjects and optimize teacher allocation., Developed an Excel VBA automation tool to generate 150+ staff skill profiles from Google Forms data, reducing manual work and standardizing reporting., Automated bulk documentation (letters, memos, certificates) using MS Word Mail Merge, reducing turnaround time by 80%., Supported ERP implementation (UAT) by gathering reporting requirements, validating workflows, and documenting issues for IT resolution., Created a centralized MoM Action Tracker dashboard to monitor management directives and improve task follow-up., Implemented task status tracking (Open / In-Process / Closed) to provide real-time operational visibility and bottleneck reporting., Designed automated completion-rate calculations to track staff performance metrics and support performance reviews., Managed end-to-end recruitment pipeline tracking for local and overseas hiring using Google Sheets and structured recruitment databases., Coordinated overseas hiring cycles including screening, scheduling, and standardized demo/test processes., Developed a 3-year recruitment dashboard to monitor hiring funnel performance across teaching and administrative roles., Tracked and maintained 3,000+ candidate records, monitoring statuses (Interviewed, Not Interviewed, Rejected, Dropped) to improve pipeline visibility., Analyzed interview-to-pending ratios by subject to identify staffing gaps and prioritize high-demand recruitment areas., Maintained admissions enquiry and class allotment data to support enrollment forecasting and staffing/resource planning., Managed document control for school policies, SOPs, and standardized templates to ensure compliance and version control.
JUNIOR OPERATIONS SPECIALIST (DATA SUPPORT), Riyadh
Managed case assignments and operational data using spreadsheets and TCS portal.
Generated patient profiles, invoices, and operational reports with high data accuracy.
Supported mobile application testing by identifying bugs and documenting issues to improve workflow efficiency.
JUNIOR OPERATIONS SPECIALIST (DATA SUPPORT)
Managed case assignments and operational data using spreadsheets and TCS portal., Generated patient profiles, invoices, and operational reports with high data accuracy., Supported mobile application testing by identifying bugs and documenting issues to improve workflow efficiency.
TEACHER AND ADMINISTRATOR, Riyadh
Designed and formatted academic worksheets, report cards, and activity summaries.
Maintained administrative records and inventory logs with strong attention to detail.
TEACHER AND ADMINISTRATOR
Designed and formatted academic worksheets, report cards, and activity summaries., Maintained administrative records and inventory logs with strong attention to detail.
المشاريع
Sales Data Analysis
Cleaned and prepared a transactional sales dataset using SQL, including handling missing values and validating key metrics.Performed exploratory data analysis to examine the relationship between discounts, sales volume, and profit margins.Analysed customer purchasing behaviour across discount ranges to identify patterns in revenue generation.Developed an interactive sales dashboard in Power BI to visualize sales trends, discount impact, and profit performance across categories and time periods.Generated insights to support data-driven pricing and discount strategies aimed at improving profitability.