Logistics and Supply Chain Specialist with 17+ years of progressive experience managing end‑to‑end logistics operations, emergency supply chain support, procurement cycles, and inventory management across the GCC and Lev…
Logistics and Supply Chain Specialist with 17+ years of progressive experience managing end‑to‑end logistics operations, emergency supply chain support, procurement cycles, and inventory management across the GCC and Levant, including handling UN orders for the Levant region. Proven ability to coordinate complex supply chain requests, ensure timely delivery of humanitarian and commercial shipments, and maintain 100% audit‑ready documentation. Adept at predictive analysis, stock monitoring, and optimizing warehouse and operational workflows. Recognized for strong stakeholder coordination, customer service excellence, and the ability to deliver under pressure during emergency response operations.
Coordinated end‑to‑end logistics requests across GCC and Levant, ensuring timely delivery of commodities and supplies to authorized partners and destinations.
Managed documentation for clearance, freight forwarding, transportation, and stock management, maintaining a 99.8% OTIF delivery rate.
Handled UN orders for the Levant region, ensuring compliance with UN procurement and delivery protocols.
Prepared and validated import/export documents (AWB, CI, BOL, LC, customs forms) with 100% compliance to UAE customs regulations.
Ensured effective communication with stakeholders to maintain smooth operational flow and resolve specialized queries with a client‑focused approach.
Supported logistics operations for emergency items, ensuring rapid predisposition and delivery to meet urgent customer and partner requirements.
Contributed to humanitarian assistance efforts by coordinating timely dispatch of critical supplies and maintaining readiness of emergency stock.
Collaborated with warehouse teams to optimize storage, handling, and operational planning.
Conducted predictive analyses to anticipate partner needs based on evolving humanitarian and market conditions.
Ensured sufficient predisposed emergency kits/items were available to meet anticipated requests.
Monitored inventory trends and maintained accurate stock records, contributing to improved planning and reduced shortages.
Managed the full tender supply and procurement cycle, from sourcing to delivery.
Prepared daily purchase orders and maintained procurement records for tracking, delivery status, payments, and audits.
Negotiated commercial terms with suppliers, achieving cost‑effective sourcing and improved supply continuity.
Resolved invoice discrepancies, reducing payment delays by 20%.
Maintained continuous communication with clients, suppliers, and logistics partners to ensure alignment on delivery timelines and documentation.
Managed customer cases related to logistics requests, shortages, and claims, improving resolution time by 40%.
Ensured customer satisfaction through accurate, timely information sharing and proactive issue resolution.
Streamlined order flow by aligning Procurement, Sales, Finance, Transportation, and Warehouse teams.
Led digital process improvements that reduced processing errors by 25% and accelerated inquiry resolution by 4 hours.
Supported digital order processing and revenue recognition for digital product lines.
Identified evolving client needs and recommended process improvements to enhance customer service and operational efficiency.
Coordinated end‑to‑end logistics requests across GCC and Levant, ensuring timely delivery of commodities and supplies to authorized partners and destinations., Managed documentation for clearance, freight forwarding, transportation, and stock management, maintaining a 99.8% OTIF delivery rate., Handled UN orders for the Levant region, ensuring compliance with UN procurement and delivery protocols., Prepared and validated import/export documents (AWB, CI, BOL, LC, customs forms) with 100% compliance to UAE customs regulations., Ensured effective communication with stakeholders to maintain smooth operational flow and resolve specialized queries with a client‑focused approach.
Coordinated logistics for regional events (MedLab, Arab Health), product launches, and client meetings.
Developed a centralized digital filing system, improving audit readiness and document retrieval speed by 60%.
Served as communication hub between Sales, Marketing, Finance, and Senior Management.
Managed executive calendars, travel arrangements, and reporting requirements.
Coordinated logistics for regional events (MedLab, Arab Health), product launches, and client meetings., Developed a centralized digital filing system, improving audit readiness and document retrieval speed by 60%., Served as communication hub between Sales, Marketing, Finance, and Senior Management., Managed executive calendars, travel arrangements, and reporting requirements.
نظام التوظيف التشغيلي المعتمد على الذكاء الاصطناعي أولاً، الذي يوحّد ويؤتمت دورة التوظيف بالكامل للمؤسسات الحديثة حول العالم.
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