Kholoud ElMahdy

Wide ranging knowledge of systems and tools for reporting. Collect and analyze data related to logistics operations, including transportation costs, inventory levels, and order fulfillment metrics. Develop key performance indicators (KPIs) to measure logistics performance and identify areas for improvement. Identify data or information requirements, assess existing registry data sources, and develop new reports where necessary. Use data analysis tools and software to interpret complex datasets and identify trends, inefficiencies, and opportunities for process optimization. Creating on-time reports, business scorecards and results management dashboards on periodical basis to support the decision-making process both internally and externally. Provide timely, relevant, and accurate reporting at the regional, divisional and consolidated level.

Dealing with the Egyptian Red Crescent Foundation in customs clearance for all shipments arriving through the port (Port Said).
Coordination and communication with shipping companies to deliver all shipments from Cairo to Rafah Crossing.
Define and manage key supplier relationships to deliver performance in cost, service and quality.
The preparation of item specifications, tender documents, newspaper advertisements, collection of bids, organizing bids analysis, contracting suppliers and following up on the delivery, installation and training as needed.
Ensure that all MAP procurements are following MAP’s procurement procedures.
Ensures the timely delivery of quality pharmaceutical products at the lowest possible cost.
Participates in the selection of suppliers based on a criteria.
Conducts a comparative analysis of supplier prices.
Reviews and evaluates the performance of the suppliers.
Processes the necessary clearance documents.
Closely liaising with the clearing agent.

Dealing with the Egyptian Red Crescent Foundation in customs clearance for all shipments arriving through the port (Port Said). Coordination and communication with shipping companies to deliver all shipments from Cairo to Rafah Crossing. Define and manage key supplier relationships to deliver performance in cost, service, and quality. The preparation of item specifications, tender documents, newspaper advertisements, collection of bids, organizing bids analysis, contracting suppliers, and following up on the delivery, installation, and training as needed. Ensure that all MAP procurements are following MAP’s procurement procedures. Ensures the timely delivery of quality pharmaceutical products at the lowest possible cost.

Plan, organize, and oversee logistical operations to ensure efficient delivery of goods.
Coordinate with suppliers, vendors, and transportation providers to manage order fulfillment.
Monitor shipment schedules, track orders, and resolve any delays or issues.
Maintain accurate records of all shipments, inventory levels, and customer requirements.
Prepare and analyze reports on logistics, metrics and performance.

Plan, organize, and oversee logistical operations to ensure efficient delivery of goods. Coordinate with suppliers, vendors, and transportation providers to manage order fulfillment. Monitor shipment schedules, track orders, and resolve any delays or issues. Maintain accurate records of all shipments, inventory levels, and customer requirements. Prepare and analyze reports on logistics, metrics, and performance.

Organizing meetings and managing databases.
Attending meetings with senior management.
Assisting the organization’s HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents.
Preparing letters, presentations, and reports.
Supervising and monitoring the work of administrative staff.

Organizing meetings and managing databases. Attending meetings with senior management. Assisting the organization’s HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents. Preparing letters, presentations, and reports. Supervising and monitoring the work of administrative staff.

Creating on-time reports, business scorecards and results management dashboards on periodical basis to support the decision-making process both internally and externally.
Providing the necessary information as need arises to assist and support implementation of all new and current projects scope.
Measure staff KPIs and results on individual level on periodical basis to ensure all required information availability to all levels.
Align with all business owners that all business activities are benchmarked, and accurately measured on Table - F on an ongoing basis.
Archiving and documenting all data for the assigned projects.

Creating on-time reports, business scorecards and results management dashboards on periodical basis to support the decision-making process both internally and externally.
Providing the necessary information as the need arises to assist and support implementation of all new and current projects scope.
Measure staff KPIs and results on individual level on periodical basis to ensure all required information availability to all levels.
Align with all business owners that all business activities are benchmarked, and accurately measured on Table - F on an ongoing basis.
Archiving and documenting all data for the assigned projects.

Monitor /Record /Evaluate advisors’ performance (calls, data, business deliverables, attitude) and communicate results to the team leader, recommending corrective / preventive actions.
Conduct internal audits, follow up findings ensure corrective / preventive actions have been carried out.
Responsible for ensuring that training on the minimum required skills per program/project is delivered prior to agents join live operation.
Conducting process quality audits to ensure quality of service is in line with client requirement, Raya Standards, and all Raya international standards governing Raya’s Quality management system.
Set in accordance with the client the monthly product Quiz to maintain agent’s knowledge and consistency of quality.
Follow-up on all identified improvement opportunities highlighted either by the customer or internal parties and ensures their closeout.
Check the data entered on the application to ensure adherence to Raya Data Entry Standard.

Monitor /Record /Evaluate advisors’ performance (calls, data, business deliverables, attitude) and communicate results to the team leader, recommending corrective / preventive actions.
Conduct internal audits, follow up findings ensure corrective / preventive actions have been carried out.
Responsible for ensuring that training on the minimum required skills per program/project is delivered prior to agents join live operation.
Conducting process quality audits to ensure quality of service is in line with client requirement, Raya Standards, and all Raya international standards governing Raya’s Quality management system.
Set in accordance with the client the monthly product Quiz to maintain agent’s knowledge and consistency of quality.
Follow-up on all identified improvement opportunities highlighted either by the customer or internal parties and ensures their closeout.
Check the data entered on the application to ensure adherence to Raya Data Entry Standards.

Wide ranging knowledge of systems and tools for reporting.
Collect and analyze data related to logistics operations, including transportation costs, inventory levels, and order fulfillment metrics.
Develop key performance indicators (KPIs) to measure logistics performance and identify areas for improvement.
Identifies data or information requirements, assesses existing registry data sources, and develops new reports where necessary.
Use data analysis tools and software to interpret complex datasets and identify trends, inefficiencies, and opportunities for process optimization.
Creating on-time reports, business scorecards and results management dashboards on periodical basis to support the decision-making process both internally and externally.
Provide timely, relevant, and accurate reporting at the regional, divisional and consolidated level.