Kelvin Kibet Kosgey

Kelvin Kibet Kosgey

Sales &Marketing specialist/Data Analyst.
Kenya
English

نبذة عني

I am a Sales-oriented professional with over 4(Four) Years expertise in client relationship management, customer satisfaction, retention and management. Looking forward to find a new challenge, which allows me to utilize…

الخبرة

Business Development Sales Executive

Airtel
Jan 2023 - حتى الآن · 3 سنوات 6 أشهر

Manage a territory and ensure airtel products are available in the territory Recruit new airtel agents and manage airtel franchise. Managing SSO's and setting targets to the sso. Driving KPI's and ensuring all targets are met

Sales executive manager

Airtel Kenya
Jan 2023 - Apr 2024 · 1 سنة 3 أشهر

Developing and coaching Airtel Money agents.
Providing information to customers about products or services.
Keeping current with company and industry-related information to ensure accurate information is provided to customers.
Meeting and exceeding performance goals, such as GA Targets and customer satisfaction.
Identifying and escalating complex customer issues to a supervisor or manager as needed.
Following up with customers to ensure their needs were met.
Participating in training and onboarding New Agents programs to improve skills and performance.

Field Sales Executive, Management & Customer Service Associate

Wefarm Kenya
Mar 2022 - Aug 2022 · 5 أشهر

Acquisition and training of farmers on the Wefarm Platform.
Creating awareness to individuals on services offered by Wefarm to farmers.
Sensitizing the importance of digital farming to farmers to encourage them to join the platform.
Educating farmers on Good farming Practice.
Handled day-to-day customer or client questions via telephone or email.
Preparation of daily reports on the number of customers interacted with.
Acted with integrity, honesty and knowledge to promote the culture of the company.
Conceptualized innovative sales solutions to increase company revenue.

Jumia Agent Eldoret

Jumia Kenya
Jun 2020 - Mar 2022 · 1 سنة 9 أشهر

Made orders on behalf of clients and deliveries to clients desired pickup point.
Built customer loyalty and retention by delivering excellent shopping experiences.

Teacher Attachee

St Paul’s kapkessum secondary school-Iten
Apr 2019 - Aug 2019 · 4 أشهر

Attending to students' needs and requirements.
Provided primary staff support to internal and external consumers.
Recommended new learning methods to colleagues, thoroughly explaining details.

Customer Service Attendant

Apex cyber services
Dec 2016 - Jun 2017 · 6 أشهر

Attending to customers’ needs and requirements from the shop floor.

المهارات

التواصل المتقدم المبيعات وتطوير الأعمال محاسبة المبيعات تحليل المبيعات إدارة المبيعات والحسابات خدمة العملاء والمبيعات تسويق المبيعات إدارة المبيعات المحترفة تعزيز المبيعات دعم المبيعات تدريب المبيعات بيئات التجزئة رفوف المخزون إدارات المتجر Project Planning Data collection and analysis MS Excel Computer skills Excellent communication skills Report writing Sales and marketing Digital marketing
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