YARA FAWZI

YARA FAWZI

Customer Experience & Sales Advisor
UAE
German, English, Arabic
+971 509136062

نبذة عني

Customer-focused Retail Sales Professional with proven experience in international fashion and lifestyle brands including Lululemon, Zara, Bloomingdale’s, and Memo Paris. Skilled in personalized client consultations, pro…

الخبرة

EDUCATOR & SALESPERSON

Lululemon · Dubai, UAE
حتى الآن

<p>Lead personalized customer consultations to understand fitness and lifestyle needs, recommending suitable activewear and performance products.<br>
Achieve individual and store sales targets through proactive client engagement, upselling strategies, and strong product knowledge.<br>
Accomplish exceptional customer experience standards by delivering attentive service and building long-term client relationships.<br>
Spearhead in-store product education sessions and workshops to enhance brand awareness and promote healthy lifestyles.<br>
Supervise merchandise presentation, ensuring visual merchandising standards and brand guidelines are consistently maintained.<br>
Gain customer trust and loyalty by providing expert advice on product features, fabric technology, and performance benefits.<br>
Coordinate stock monitoring, replenishment, and inventory organization to maintain optimal product availability.<br>
Support team collaboration during peak retail hours to maintain smooth store operations and service efficiency.<br>
Promote brand initiatives, seasonal campaigns, and community events to strengthen customer engagement and store traffic.<br>
Maintain accurate product knowledge and participate in ongoing training to deliver informed recommendations and service excellence.</p>

SKIN CARE ADVISOR

Clarins · Dubai, UAE

<p>Led personalized skincare consultations to understand customer concerns and recommend suitable beauty and personal care products.<br>
Achieved sales targets by promoting skincare, cosmetics, serums, and lotions aligned with client needs and brand standards.<br>
Delivered professional product demonstrations and explained proper usage techniques to enhance customer satisfaction and product results.<br>
Supported in-store promotions and brand campaigns to increase product visibility and encourage customer engagement.<br>
Managed product displays, stock replenishment, and inventory organization to maintain store presentation and product availability.</p>

BEAUTY ADVISOR & SALES CONSULTANT

Bloomingdale’s / Memo Paris · Dubai, UAE

<p>Represented prestigious fragrance and beauty brands including Memo Paris, Van Cleef & Arpels, Jimmy Choo, and Montblanc while delivering luxury retail service standards.<br>
Delivered personalized fragrance, makeup, and skincare consultations by analyzing customer preferences, skin types, and lifestyle needs.<br>
Exceeded sales objectives by promoting premium beauty products, upselling complementary items, and maintaining strong product knowledge.<br>
Presented new product launches and fragrance compositions through engaging demonstrations and informative explanations of ingredients and scent profiles.<br>
Maintained visual merchandising standards and ensured product displays reflected luxury brand presentation guidelines.<br>
Assisted with stock monitoring, product replenishment, and inventory organization to ensure product availability.<br>
Collaborated with store teams to plan promotional activities, coordinate podium events, and support brand visibility within the retail environment.</p>

المهارات

Client Consultation Relationship Building Fashion Retail Sales Styling Support Upselling Activewear Product Knowledge Lifestyle Product Knowledge Skincare Expertise Cosmetic Expertise Product Demonstrations Product Education Visual Merchandising Store Presentation Sales Target Achievement KPI Management Inventory Management Stock Replenishment Customer Experience Service Excellence Team Collaboration Coordination Brand Promotion Product Launch Support Microsoft Word Microsoft Excel Microsoft Outlook Digital Marketing Tools E-Marketing NLP ICDL
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