Jeroncy Anderson

Executed the group data strategy.
Set controls and oversaw operations data management framework and data governance.
Extended the data governance model regionally and identified roles and responsibilities for Group operations and COO functions in SG and regionally.
Drafted the Terms of Reference for the Group Operations Data Governance Committee.
Drove the Group Ops Data Governance Committee chaired by T&O CIO and represented by the SG operations heads and Country Ops heads.
Set up the Operations Data Issue Management working model in alignment with the Enterprise Data Quality Standard and Policy and operationalized it for Ops and Ops COO units.
Harvested data issues, tracked them, reported in DQ forum, and ensured closure.
Worked with Data Owners to identify the operations and operations COO ADA migration plan.
Ensured proper data classification, data access and security controls were defined correctly in Collibra.
Governed the personas required for operations community for persona-based access in ADA.
Drove the Metadata and data lineage documentation for Group Ops Regulatory reports journey.
Ensured data quality was measured and assessed as per data quality guidelines.
Monitored and tracked data quality profiling thresholds, targets, standards and initiated resolution cross functionally.
Represented operations in the Enterprise Data Governance committee and Enterprise Data Quality & issues forum.
Drove Working Committee meetings to enable cross collaboration across the federated data stewards community regionally.
Drove the regulatory reporting journey for operations, including identification of regulatory reports metadata and data quality issues related to regulatory reports and parking it under the central inventory.
Planned and tracked regulatory reporting automation burndown.
Ensured Metadata / Lineage documentation was available for the Regulatory reports in scope for automation.
Performed PURE assessments on the identified data use cases to be whitelisted in the RDU Microsite.
Responsible for COO function adherence to data management practices and KPIs in MAS thematic assessment for data management practices, group audit and internal RCSA checks.

Roles: Data Governance Lead and Group Ops Data Steward

 Executed the group data strategy, set controls, and have oversight on operations data management framework and data governance.
 Extended the data governance model regionally, identified roles and responsibilities for Group operations and COO functions in SG and Regionally
 Drafted the Terms of Reference for the Group Operations Data Governance Committee
 Drive the Group Ops Data Governance Committee chaired by T&O CIO represented by the SG operations heads and Country Ops heads.
 Set up the Operations Data Issue Management working model in alignment with the Enterprise Data Quality Standard and Policy and Operationalized for Ops and Ops COO units.
 Harvesting of Data issues, tracking, reporting in DQ forum and ensure closure.
 Work with Data Owners to Identify and the operations and operations COO ADA (DBS internal DATA Platform) migration plan
 Ensure proper data classification, data access and security controls are defined correctly in Collibra
 Govern the personas required for operations community for persona-based access in ADA
 Drive the Metadata and data lineage documentation for Group Ops Regulatory reports journey
 Ensure data quality measured and assessed as per data quality guidelines
 Monitor and track data quality profiling thresholds, targets, standards and initiate resolution ID cross functional
 Represent operations in the Enterprise Data Governance committee and Enterprise Data Quality & issues forum
 Driven Working Committee meetings to enable cross collaboration across the federated data stewards community regionally
 Driven the regulatory reporting journey for operations, identification of regulatory reports metadata, data quality issues related to regulatory reports and further park it under the central inventory
 Planning and tracking of regulatory reporting automation burndown
 Ensure Metadata / Lineage documentation is available for the Regulatory reports in scope for automation
 Perform the PURE assessments on the identified data use cases to be whitelisted in the RDU Microsite
 Responsible for COO function adherence to data management practices and KPIs in MAS thematic assessment for data management practices, group audit and internal RCSA checks

Established data governance model and identified roles and responsibilities for Group operations and COO functions in SG and regionally.
Drove the value, discoverability and quality of operations data by maintaining business metadata quality, completion, consistency and non-redundancy standards using Collibra.
Identified and maintained the Line operations and operations COO ADA migration plan.
Ensured proper data classification, data access and security controls were defined correctly in Collibra.
Represented operations in the group data governance committee and data quality & issues forum.
Drove cross collaboration across the federated data stewards community in SG.
Drove the value, discoverability and quality of operations data by maintaining business metadata quality, completion, consistency and non-redundancy standards using Collibra.
Defined the business value map, identifying business outcomes, key actionable insights and establishing end-to-end accountability.
Developed the value map and standardized data model solution adhering to the ADA architecture.
Worked jointly with operations, technology and engineering teams to identify data sources, gaps in data needs, create data pipeline for data ingestion and build the transformation data model for the control tower dashboards using the ADA Platform.
Presented programme updates to senior stakeholders as part of PSC and EXCO updates.
Expanded the operations control towers to handle operations exception activities and enable the digital management dashboard.
Delivered the MVP1 of Unified MTK Control Tower for Consumer Banking Group Operations across 6 countries and Treasury Market Operations across 4 countries for 4 primary personas totaling 250 users.
Won Best Data Management initiative at waters Technology Asia Awards 2022 for the MTK control tower.

Ensured responsible data use in COO functions using PURE rubrics based on the MAS FEAT principles.
Established the RDU governance model and identified roles and responsibilities for COO functions.
Performed PURE assessments on the identified data use cases to be whitelisted in the RDU Microsite.
Responsible for COO function adherence to data management practices and KPIs in MAS thematic assessment for data management practices, group audit and internal RCSA checks.
Trained use case owners on the RDU Practitioner module.
Conducted tech assessment and POC with the cognitive banking team and Sentiance NV.
Identified hyper personalized banking operations use cases for different segments of customers.
Translated requirements into user stories ready to be used for the POC development team.
Managed the JIRA Board and Confluence pages.
Drafted MOU with the vendor for the POC.

Managed the Technology workforce strategy planning by applying agile methodology and Kanban boards.
Tracked business case financials and supported the program office team.
Developed the TACO PSC and Working group meeting decks.
Defined the AS-IS and To-Be process using 4D methodology for the Contingent Workforce governance working with HR and Tech stakeholders.
Rolled out the contingent workforce information to be available in the DBS intranet.

Liaised with stakeholders to gather requirements for the development of a software portal to track and manage the migration progress.
Created the requirements document, Functional Specification Document, workflow process diagrams and maintained the Requirement Traceability Matrix for the software portal.
Worked with users to prepare detailed test scripts including all test scenarios in scope for System Integration Testing and User Acceptance Testing.
Managed the Project Plan, projections, issue/dependency tracking and schedule for the Win7 migration programme using MS Project and SharePoint.
Created, maintained, monitored and controlled both work-streams and Program Master Schedule.
Tracked issues, defects, data aggregation, risk reporting and mitigation to Head of Project Management.

Acted as the focal point for analyzing requirements from the business and relevant stakeholders for Citibank online e-Business channel.
Analyzed AS-IS BAU business processes to identify challenges and created TO-BE solution models.
Documented business and system requirements, process flows, data models, use case diagrams and sign-off for functional specifications.
Was certified in Blueprint Requirements Center for tracking business requirements, process modeling, use case preparation and system design.
Coordinated deliverables of the product development team by discussing and resolving challenges and concerns related to the technical implementation of business requirements.
Managed the overall testing activities in SIT, UAT and PAT and was the first point of contact to the testing team, BIZ and the PMO for testing defects from the application side.
Obtained sign-off for user acceptance testing.
Performed periodic management review, effort estimation and project resourcing to avoid delays in projected timelines.
Undertook responsibility for strategic planning of technical deliverables and tracking of project SQA deliverables.
Handled change management for accommodating future requirements and changes in the product.
Had expertise in E-Business Banking and Portal applications.

Assigned as System Analyst Team Lead for GE-ICR, Lean CWC project and Manage Me project using Agile methodology.
Reviewed and clarified business requirements.
Engaged in requirements analysis for each sprint to understand and define the scope of development.
Partnered with IT to develop detail-level requirements.
Created test cases based on the Design Document and performed SIT and UAT.
Involved in database activities.
Analyzed ER diagrams, data models and data flow diagrams to understand the data process flow.