Jerin Baby

Jerin Baby

Data and Reporting Analyst
Canada

نبذة عني

Seasoned Data and Reporting Analyst with over 2 years of expertise in the complete data analysis lifecycle. Proficient in Power BI, SQL, and Excel, specializing in collaborative stakeholder engagement, streamlined report…

الخبرة

Data and Reporting Analyst

Home Hardware
Apr 2022 - حتى الآن · 4 سنوات 3 أشهر

As the Data and Reporting Analyst of the Financial planning and analysis team, I led stakeholder collaboration across diverse business units to define reporting and application needs, conduct analysis, and provide accurate time estimates for project work.

Orchestrated the scheduling and management of daily/weekly/monthly reports, utilizing Microsoft Reporting Platform, SQL Server, Excel, Pivot tables, PowerPoint, and Word.

Streamlined reporting processes by consolidating and enhancing standard reports, reducing redundancy, and importing data from SQL Server DB to Power BI, ensuring efficient sales analysis, forecasting, and KPI tracking.

Significantly improved the Integrated Reporting System, introducing new features that led to a 15% increase in user satisfaction.

Spearheaded the development of a real-time business intelligence dashboard, resulting in a remarkable 20% increase in data-driven decision-making.
Competencies demonstrated

Project management

Stakeholder management

Requirement management

Power BI Development

Data Analysis

SQL Server

Reporting Management

Data and Reporting Analyst

Home Hardware Ltd., St Jacobs, ON
Apr 2022 - May 2023 · 1 سنة 1 شهر

Led stakeholder collaboration across diverse business units to define reporting and application needs.
Conducted analysis and provided accurate time estimates for project work.
Orchestrated the scheduling and management of daily/weekly/monthly reports.
Utilized Microsoft Reporting Platform, SQL Server, Excel, Pivot tables, PowerPoint, and Word.
Streamlined reporting processes by consolidating and enhancing standard reports.
Reduced redundancy.
Imported data from SQL Server DB to Power BI.
Ensured efficient sales analysis, forecasting, and KPI tracking.
Improved the Integrated Reporting System by introducing new features.
Increased user satisfaction by 15%.
Spearheaded the development of a real-time business intelligence dashboard.
Increased data-driven decision-making by 20%.

Customer Service Manager – Part Time

Walmart Canada, Thunder Bay, ON.
Jul 2020 - Nov 2021 · 1 سنة 4 أشهر

Established positive rapport with customers, managers, and customer service team members.
Maintained knowledge of company products and services to resolve complaints and concerns promptly.
Delivered fast, friendly, knowledgeable service for routine questions and complaints.
Assisted staff with resolving complex customer issues and implementing targeted solutions.
Assisted customers in making payments on accounts and setting up payment plans.
Provided day-to-day supervision of the customer service department.
Tracked transactions on the balance sheet.
Reported discrepancies.

Business Analyst

Seymour Technologies, India
May 2018 - Sep 2019 · 1 سنة 4 أشهر

Conducted comprehensive market research and vetted product ideas.
Aligned product ideas with stakeholder input and business objectives.
Led sessions for requirement gathering, refinement, and prioritization of the product backlog.
Orchestrated User Acceptance Testing (UAT) for the MVP.
Ensured a polished and user-centric product launch.
Identified and engaged beta customers post-MVP.
Facilitated effective onboarding through detailed training sessions.
Contributed to a successful product transition.
Supported high user satisfaction.
Maintained a responsive approach to evolving market demands throughout the product development lifecycle.

المهارات

إكسل قاعدة بيانات SQL أجايل تحليل أداء الأعمال التواصل في الأعمال باور بي آي MS Office JIRA Confluence SQL Agile Methodologies Market Research Business Analysis Product Management Data Analysis Microsoft Reporting Platform SQL Server Pivot tables PowerPoint Word Project management Stakeholder management Requirement management Power BI Development Reporting Management Competitor Analysis Marketing and Sales coordination for retail outlets/kiosks Coordination of existing tele sales cycle and social media promotion Customer Service Excellence Leadership and Supervision Communication and Collaboration Sales Coordination
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