Ittequa Afreen Khan

Ittequa Afreen Khan

Scrum Master
India
Full-time Remote

نبذة عني

Scrum Master and Agile delivery lead with 7+ years across EdTech, Clinical Research and Insurance, including 4+ years leading Scrum delivery. Lifted sprint velocity by 22% and reduced production defect leakage through da…

الخبرة

Software Quality Engineer

Waypoint Technologies · Hyderabad , Telangana , India
Jul 2025 - Jan 2026 · 5 أشهر

<p>Kept releases on schedule across parallel projects by owning QA scope per sprint and aligning test coverage to sprint goals and release-readiness criteria.</p><p> Accelerated defect resolution by running defect triage with development, QA and product, with fixes validated in the same sprint wherever possible.</p><p> Reduced manual regression effort by designing functional, regression and integration test cases and maintaining a reusable regression suite for clinical workflows and data integrity.</p><p> Improved sprint throughput and team morale by proposing retrospective-driven process changes and reporting risk status to project leadership.</p>

Scrum Master, QA Lead & Business Analyst (Senior Test Engineer)

LearningMate · Kolkata , West Bengal , India
Oct 2021 - May 2025 · 3 سنوات 6 أشهر

<p>Increased sprint velocity by 22%, as measured across successive sprints, by introducing Planning Poker and T-shirt sizing, improving backlog clarity and optimising capacity planning.</p><p> Reduced sprint spillover and improved predictability quarter over quarter by facilitating all Scrum ceremonies and running retrospectives that produced tracked improvement actions.</p><p> Gave senior stakeholders clear delivery visibility through end-of-sprint executive dashboards (velocity, burndown, spillover, defect trends, hotfix status, Epic progress) and a RAID log.</p><p> Resolved cross-team dependencies and integration risks before they hit sprint goals by representing the team at Scrum of Scrums.</p><p> Grew team capability by coaching Agile practices and driving adoption of GitHub Copilot for AI-assisted productivity; monitored CI/CD health (GitHub, Bamboo) and flagged deployment blockers in-sprint.</p>

QA Engineer, Team Lead

Han River Technology · Kolkata , West Bengal , India
Feb 2020 - Oct 2021 · 1 سنة 7 أشهر

<p>Delivered on-time releases across multiple simultaneous projects by coordinating sprint planning, capacity management and sprint execution for a team of 3 QA engineers.</p><p> Kept client and stakeholder expectations aligned by handling client communication, resolving cross-team dependencies and driving shared sprint goals across domains.</p><p> Built team ownership through mentorship, task allocation and performance guidance.</p><p> Reduced escaped defects by managing the full defect lifecycle, from triage and resolution tracking to release validation, with developers and Product Owners.</p><p> Covered web and mobile (Android and iOS) with functional, regression and UI testing across Capital Markets, Logistics, EdTech, Social Media, NGO and Retail applications.</p>

Test Professional

Cognizant · Kolkata , West Bengal , India
Jul 2016 - Jul 2018 · 2 سنوات

<p>Protected release quality across cycles with front-end functional testing and Mainframe back-end testing, plus regression testing, using HP ALM and Mantis.</p><p> Tracked and closed defects through sprint cycles under both Agile and Waterfall delivery models.</p><p> Reduced escalations by mentoring junior testers, providing troubleshooting support and giving knowledge-transfer (KT) sessions.</p>

المشاريع

K–12 Digital Learning Management System (EdTech Platform)

LearningMate Solutions
المدة : 25-Oct-2021 - 09-May-2025

<p>Worked on an enterprise-level EdTech platform focused on delivering digital learning solutions for K–12 education. The platform enabled schools, educators, students and administrators to manage online learning activities, course content, assessments, assignments and academic reporting.</p><p>The project involved integrating learning management systems such as Schoology, Canvas and Google Classroom, along with reporting solutions using Jaspersoft.</p><p>Roles and Responsibilities:</p><ul><li>Coordinated Agile project delivery, sprint planning, daily stand-ups, sprint reviews and retrospectives.</li><li>Worked closely with Product Owners, developers, QA engineers and business stakeholders to define requirements and prioritise deliverables.</li><li>Managed sprint backlogs, tracked progress, monitored dependencies and facilitated timely delivery.</li><li>Led a cross-functional Scrum team of 8–10 members and supported continuous process improvement.</li><li>Oversaw functional, regression, integration, API, mobile and accessibility testing.</li><li>Managed defect tracking, test execution and release readiness using Jira, Xray and other QA tools.</li><li>Collaborated with stakeholders to clarify business requirements, prepare user stories and acceptance criteria.</li><li>Identified delivery risks, resolved blockers and improved team coordination.</li><li>Contributed to a 22% improvement in team velocity over three quarters.</li></ul><p>Methodology: Agile Scrum / Kanban</p><p>Domain: Education Technology (EdTech), K–12 Learning Management Systems.</p>

المهارات

Scrum Agile Transformation Sprint Planning Backlog Refinement Sprint Reviews Retrospectives Daily Stand-ups Scrum of Scrums Release Planning Hybrid Agile-Waterfall Delivery Definition of Ready Definition of Done User Stories Acceptance Criteria Story Points Capacity Planning Velocity Burndown Burnup Spillover Rate Defect Leakage Release Readiness Agile KPIs Executive Dashboards RAID Log Sprint Health Metrics Data-Driven Decision Making Servant Leadership Agile Coaching Stakeholder Management Risk Management Dependency Management Impediment Removal Conflict Resolution Continuous Improvement Psychological Safety Roadmap Alignment OKR Alignment Cross-Functional Team Leadership Jira Confluence Xray HP ALM Mantis GitHub CI/CD Pipelines Bamboo AWS S3 Postman
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