Hemakshi Bhatt

Hemakshi Bhatt

Healthcare Operations & Facility / Hr Manager
UAE
Gujarati, English, Hindi
Full-time On-site

نبذة عني

Healthcare Operations, HR, and Facility Management leader with 10+ years of progressive experience across hospital, industrial, and corporate environments, including full-cycle recruitment, employee relations, and workfo…

الخبرة

Operations Manager (HR Team)

OMA Hospital · Mumbai, India
Apr 2022 - Sep 2022 · 5 أشهر

<p>Functioned as part of the hospital's HR team alongside operations duties, managing full-cycle recruitment for nurses, RMOs, and administrative staff — sourcing, screening, interviewing, and onboarding via Indeed.</p><p> Supervised facility infrastructure upgrades end-to-end, including DG (diesel generator) installation and HVAC unit installation, from initial planning and vendor coordination through commissioning and handover.</p><p> Redesigned internal workflows and led staff training, cutting operational error rates by 40% and turnaround time by 25%; led internal compliance audits against national healthcare and regulatory standards.</p><p> Negotiated vendor and service contracts, achieving 15% procurement savings while maintaining uninterrupted operations.</p><p> Improved patient throughput by streamlining scheduling and insurance/pre-authorization coordination across departments.</p>

Administration Officer cum Floor Manager

Nayara Energy Ltd. · Gujarat, India
Apr 2019 - Feb 2020 · 10 أشهر

<p>Managed HR-aligned administrative and facility operations for 300+ staff, coordinating 50+ simultaneous stakeholder interactions across departments as floor manager.</p><p> Owned work-permit compliance for hot work and cold work activities on-site, ensuring adherence to safety protocols and coordinating closely with engineering, safety, and vendor teams to resolve permit issues.</p><p> Reduced manual reporting effort by 40% through process automation and improved inventory and resource controls.</p>

Senior Officer — Operations & Vendor Management

Wockhardt Hospitals · Rajkot, India
Apr 2009 - Mar 2019 · 9 سنوات 11 أشهر

<p>Coordinated staffing, documentation, and onboarding across multiple hospital departments over a decade of progressive HR and operational responsibility, supporting NABH/NABL accreditation and audit readiness.</p><p> Built KPI dashboards and reporting systems for departmental performance and workforce data; achieved 100% vendor/payment compliance across a 10-year tenure.</p><p> Coordinated admissions, insurance processing, billing, and claims for a 300+ employee hospital workforce, improving service turnaround time by 20%.</p>

المهارات

Facility Operations Maintenance Supervision Vendor Negotiation Contract Negotiation Hot Work Permit Compliance Cold Work Permit Compliance Safety Compliance Employee Relations Workforce Planning HVAC Installation Oversight DG Installation Oversight Performance Management Staff Coaching Stakeholder Coordination Cross-Functional Coordination HR Budgeting Payroll Coordination Healthcare Operations Hospital Administration KPI Reporting Power BI Advanced Excel HR Business Partnering Talent Acquisition Process Improvement Six Sigma Green Belt Project Portfolio Management ChatGPT for Business AI Tools
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