نبذة عني
Seasoned Business Data Analyst with over 15 years of progressive experience in IT and business domains, specialising in finance and customer data analysis. Expertise in implementing comprehensive data governance framewor…
Seasoned Business Data Analyst with over 15 years of progressive experience in IT and business domains, specialising in finance and customer data analysis. Expertise in implementing comprehensive data governance frameworks to ensure data accuracy, consistency, and security across organisational operations. Proven track record of leveraging Agile and Waterfall methodologies to drive business process improvement and digital transformation initiatives. Skilled in translating complex data into actionable insights that enhance strategic decision-making and optimise business performance. Recognised for providing effective solutions that integrate data governance with company objectives, resulting, in increased client satisfaction and operational efficiency.
الخبرة
Data Analyst
• Identifying trends and patterns to determine workable solutions and drive the growth, customer engagement and CRM efforts
• Utilize skills to identify inefficiencies in data import processes, leading to implementing streamlined procedures and improved data management practices.
• Collaborated closely with finance, fundraising, and administrative teams to provide actionable insights for strategic decision-making.
Business Data and Governance Analyst
Capture and analyse business requirements, converting them into Epics, Features, and User Stories with clear acceptance criteria and tests, reducing project delivery time by 15%.
Develop and maintain business intelligence dashboards and reports using Tableau and Power BI, providing actionable insights that increased stakeholder decision-making efficiency by 25%.
Establish and maintain data governance frameworks and policies, improving data accuracy and consistency by 30% across all business operations.
Create and analyze feasibility study models and impact assessments to address changes in stakeholder requirements, technology, business operations, and external factors, resulting in a 20% reduction in project risks.
Ensure the development team has a clear and comprehensive understanding of business requirements, enhancing communication and alignment across teams, leading to a 10% increase in project success rates.
Conduct and facilitate acceptance tests for solutions with the user community, developing UAT test scenarios and scripts that improve solution adoption rates by 18%.
Implement data quality metrics and conduct regular audits, ensuring compliance with data governance standards and regulatory requirements, leading to a 25% reduction in data errors.
Document "as-is" processes and model "to-be" business processes, streamlining operations and improving efficiency by 20%.
Utilize technologies such as Jira, Confluence, Power BI, Tableau, and other reporting tools to enhance project management and reporting, resulting in a 15% improvement in project tracking and reporting accuracy.
Business Intelligence Analyst
Delivered critical KPIs for national statistical projects by streamlining data management processes using advanced database techniques, resulting in a 20% increase in data processing efficiency.
Developed interactive drill-through charts using Tableau and Power BI to uncover hidden patterns and identify new relationships in national demographic and economic data, enhancing the accuracy of statistical reports.
Interpreted and analyzed large and diverse datasets using SQL and Excel, providing accessible and meaningful information that improved the quality and transparency of public statistics.
Evaluated the performance of over 300 data collection agents based on key metrics, identifying opportunities for process improvements that increased data accuracy and reduced collection time by 15%.
Produced comprehensive management information reports based on SQL data, presenting findings to senior stakeholders and informing policy decisions and strategic planning.
Managed the loading, extraction, and validation of national survey data into the SAS analysis database, ensuring data integrity and reliability for official statistical outputs.
Conducted in-depth analysis of enriched demographic and economic data to uncover insights such as population trends, economic activity patterns, and regional disparities, supporting evidence-based policy development.
Leveraged technologies including SQL, SSRS, Excel, Tableau, Google Analytics, and SSMS to perform advanced data analysis and visualization, driving the production of high-quality national statistics and reports.
Data Analyst
Created key performance indicators (KPIs) utilising SQL and Google Sheets, which increased data quality and policy compliance by 15% and matched Data Governance programme objectives with business goals.
Defined and successfully implemented data governance roles and responsibilities, increasing data stewardship effectiveness and accountability.
Improved client decision-making from 30 to 67% accuracy through efficient data aggregation and recommendations on BI reports.
Analysing potential transactions and investments, including economic benefits, risks, and strategic and financial impacts
Worked across the organisation to educate staff on data governance standards and promote a data-driven culture, with 90% of employees displaying improved data-related practises and understanding
Assessment of raw transactional data for intuitive ways to display data to analysts.
Providing analytical support for the company's long-range strategic plan and overall performance
Analysing potential transactions and investments, including economic benefits, risks, and strategic and financial impacts
Junior Business Analyst
Supported initiative that increased revenue by over 70% in 2012, through analysis of data surrounding customer behaviours and preferences, vendor relationships, stakeholder goals and workflows.
Supported analysis of current-state (AS-IS) processes and evaluated the desired state processes (TO-BE) to highlight gaps.
Gathered functional Requirements (including Use cases), User Stories and User Acceptance Tests
Tested and verified several bug fixes and resolved them upon successful testing.
Engaged end-users to translate requirements into solutions and prioritized requests as needed.
Identified and documented defects and questionable functions in application functionality.
Identified requirements of intended features and functionality of items in the product backlog.