Galina Rajab

Galina Rajab

Attributes trustworthy, ethical, discrete and detail oriented
Jordan
English, Arabic
Full-time Remote

نبذة عني

For the past year, I have been working in product compliance, where I support the review and assessment of products to ensure alignment with regulatory requirements, internal policies, and quality standards. I collaborat…

الخبرة

Sr. Product Compliance Associate

Amazon · Amman , Amman , Jordan
Jan 2025 - حتى الآن · 1 سنة 9 أشهر

<ul><li>Maintained a perfect quality audit score across complex product compliance reviews by ensuring alignment with global</li><li>regulatory documentation and marketplace policy standards.</li><li>Prioritized high-volume audit workflows using standardized reporting tools, consistently exceeding monthly SLA targets and operational throughput standards.</li><li>Led knowledge-sharing sessions and peer mentoring, providing hands-on SOP guidance that reduced process-level queries from incoming associates.</li><li>Partnered with subject-matter experts and leadership to resolve SOP deviations and conduct in-depth root cause analyses, eliminating compliance errors across partner teams.</li></ul>

Data Linguist

Amazon · Amman , Amman , Jordan
Apr 2022 - Jan 2025 · 2 سنوات 9 أشهر

<ul><li>Analyzed large-scale linguistic datasets across text, audio, and visual inputs to train and refine NLU and ASR models for AI voice assistants.</li><li>Localized global content for Arabic-speaking markets, applying regional dialect expertise, cultural nuances, and strict convention guidelines to ensure accuracy.</li><li>Managed end-to-end project workflows and schedules, collaborating with managers and stakeholders to deliver high-quality outputs on time.</li><li>Trained, onboarded, and supervised junior linguists and data associates, providing quality oversight, convention guidance, and task support across project workstreams.</li></ul>

Data Associate

Amazon · Amman , Amman , Jordan
May 2021 - Mar 2022 · 10 أشهر

<ul><li>Contributed to building Alexa in Arabic from the ground up.</li><li>Managed complex workflows, applying sound judgment and decision-making within established frameworks.</li><li>Processed diverse data types at scale while maintaining the highest quality standards.</li><li>Conducted daily data analysis to meet required success rates.</li><li>Trained and supported new team members by creating and delivering training content.</li><li>Led an internal, idea-based program to improve overall performance and satisfaction</li></ul>

المهارات

الأنظمة المحاسبية ثنائي اللغة Microsoft Office Excel PowerPoint Word Outlook Adobe Photoshop Teamwork Research Time management Communication skills Detail Oriented Organizational skills Work under pressure Flexibility Willingness to learn Enthusiasm Computer skills Problem-solving Data labeling Data analysis Microsoft Excel Microsoft PowerPoint Microsoft Word Microsoft Outlook Detail oriented
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