Detail-oriented Data Analyst with 3+ years of experience in data analysis, reporting, and
dashboard creation within insurance and enterprise IT environments. Strong hands-on
expertise in SQL, Advanced Excel, Power BI, an…
Detail-oriented Data Analyst with 3+ years of experience in data analysis, reporting, and
dashboard creation within insurance and enterprise IT environments. Strong hands-on
expertise in SQL, Advanced Excel, Power BI, and data visualization, supporting business
decision-making through trend analysis, KPI reporting, and operational insights. Proven
ability to interpret complex datasets, prepare analytical reports, and ensure data accuracy
with excellent attention to detail. Experienced in collaborating with cross-functional teams
and delivering insights aligned with business objectives.
Analyzed production and operational data using SQL and Excel to identify trends, recurring issues, and performance gaps. Designed and maintained Power BI dashboards to track SLA compliance, ticket trends, and business KPIs. Prepared analytical reports and MIS dashboards for management decision-making. Supported UAT data validation, ensuring accuracy and completeness of business data. Conducted root cause analysis on recurring incidents, improving reporting accuracy and system performance.
- Acted as a project coordination point between development, QA, business, and operations teams. - Managed workflow for 30+ releases, ensuring smooth handovers and deadline adherence. - Coordinated incident, problem, and release management activities. - Identified workflow bottlenecks and supported process improvements, improving efficiency by 20%. - Prepared status reports, tracked KPIs, and supported management decision-making.
Analyzed operational data from Omni Scanning batches to ensure reporting accuracy and data integrity. Generated SQL-based reports to support business operations and audits. Improved documentation workflows through data analysis, enhancing efficiency and compliance.
نظام التوظيف التشغيلي المعتمد على الذكاء الاصطناعي أولاً، الذي يوحّد ويؤتمت دورة التوظيف بالكامل للمؤسسات الحديثة حول العالم.
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