Ehab Soliman

Planning, developing, installing, configuring and maintenance of corporate hardware, software, and related infrastructure.
Creating plans to ensure functionality, data consistency, security and usability of systems aligned with the organization’s priorities.
Coaching and motivating the team by giving direction and leadership.
Monitoring performance to ensure the department achieves high performance levels.
Identifying and correcting potential work bottlenecks.
Experience with Cisco Meraki firewall infrastructure.
Implementing hardware and software solutions for business needs.
Installing new or rebuilding existing services and hardware, peripherals, settings, storage, etc. to achieve operational requirements and project specifications.
Researching and recommending improvements to the organization’s hardware, software, and infrastructure.
Managing network infrastructure including routers, firewalls, switches, and wireless technologies.
Creating, updating and removing user accounts and access as necessary.
Monitoring and assessing systems to ensure processes are operating as designed.
Troubleshooting errors and fixing system issues via periodic testing.
Collaborating with other IT and operational staff to ensure database integrity, security, and ongoing performance.
Installing, maintaining, configuring, and administering Windows servers infrastructure AD, DNS server, DHCP and etc.
Diagnosing and resolving performance issues to ensure optimal performance and reliability.
Ensuring hardware is adequately sized and configured and conducting capacity planning scenarios to meet future needs.
Developing, administering, and maintaining policies and procedures for ensuring the security and integrity of all systems.
Performing updates and maintenance of hardware and software resources to mitigate limitations and combat obsolescence.
Controlling and monitoring all user access.
Testing and installing issued patches in conjunction with software providers and vendors or other third parties.
Advising management of new applications or potential system enhancements in support of future requirements.
Acting as a technical resource during other projects as required.
Recommending personnel actions such as hiring and promotions.
Striving for continuous improvements in all facets of information technology.
Preparing, maintaining, and communicating all Standard Operating Procedures (SOP) and ensuring they are adhered to.
Ensuring exceptional customer service and solid customer relationship by achieving KPI's and implementing processes to deliver quality solutions.
Providing leadership and direction through coaching, mentoring, and developing direct reports.
Establishing annual performance objectives, conducting performance assessments and identifying opportunities for skill development.
Leading a high-performance culture, mentoring, succession planning and developing.
Collaborating with HR to ensure staff levels are correct, interview and approve new hires.

Combining IT and business knowledge as main responsibility as an IT Consultant.
Working in partnership with clients, advising them how to use information technology to meet their business objectives or overcome problems and improve the structure and efficiency of IT systems.
Providing strategic guidance to clients about technology, IT infrastructure and enabling major business processes through IT enhancement.
Involved in sales and business development as well as technical duties.
Remotely meeting clients to determine requirements, define the scope of a project and planning timescales and resources needed.
Clarifying client’s system specifications, understanding their work practices and the nature of their business.
Delivering agreed solution and implementing new system.
Advising on staff’s training strategy and change management of new systems.
Promoting long term cost benefit of IT migration and process automation vs short term expenses.

Created Business Intelligence platform to support better-informed decision-making process.
Accomplished faster reporting, business analysis and strategic planning by implementing Business Intelligence using MS SQL and Cognos BI.
Improved data quality, operational efficiency, and competitive advantage through deployment of Business Intelligence, Datawarehouse and ETL by integration of sales, FF activities, expenses, and marketing related data.
Increased Field Force efficiency by implementing Mobile Intelligence CRM, CLM and MI Touch.
Increased company’s revenue 5% by utilizing reports and analytics.
Developed Datawarehouse strategy to attain full systems integration.
Successfully integrated and centralized data repositories from various transactional, legacy, external systems, applications, and sources to allow processing of large and complex queries in highly efficient manner.
Reduced 25% of operational cost by implementing Datawarehouse system.
Managed IT budget and gained 100% financial target.
Promoted use of i-pad for the sales and marketing team’s business and achieved 50% saving by utilizing e-detailing technique and mobile reporting.
Effectively integrated Hospira from IT standpoint after acquisition.
Empowered field force with enhanced sales force automation reporting and e-detailing with closed loop marketing capability by successfully deploying Mobile Intelligence application in the country.
Evolved customer engagement model by using Digital/Mobile channels such as health care professional portal, mass email, and SMS.
Recruited top talent and developed team’s leadership skills for career progress and succession plan.
Reduced 50% of overall business trips spending by utilizing WebEx as virtual meeting tool.

Successfully integrated legacy Wyeth systems and infrastructure into Pfizer’s systems after acquisition.
Improved field force effectiveness by developing field force metrics and KPI.
Impacted the leadership team’s ability to have quick and deep views of the business performance by creating dashboards and performance measures to align with goals and strategies.
Enhanced effectiveness and efficiencies of internal organization operations by implementing automated workflow systems for all business processes like procurement, HR processes, standard operating procedures, capital project approval, expense reports, appraisal process etc.
Accomplished IT organization streamline by outsourcing infrastructure and helpdesk functions and negotiated contact terms for the best of the company.
Enabled the business technology team to focus on supporting the business and resulted in increasing the number of IT business initiatives by 50%.