نبذة عني
Detail-oriented analytical and administrative professional with experience in healthcare operations, executive and military leadership support, personnel administration, logistics, scheduling, inventory management, and p…
Detail-oriented analytical and administrative professional with experience in healthcare operations, executive and military leadership support, personnel administration, logistics, scheduling, inventory management, and process coordination. Provided direct administrative and operational support to a Squadron Commander and senior leadership, managing meetings, personnel actions, schedules, sensitive information, and mission-critical requirements. Experienced analyzing operational and scheduling data, coordinating cross-functional workflows, reconciling discrepancies, and maintaining accurate records. Completed a seven-month Cornell University Data Analytics program with training in statistical analysis, data visualization, KPI dashboards, hypothesis testing, regression, SQL, and business analytics. Open to relocation and pursuing opportunities in Data Analytics, Business/Operations Analytics, Supply Chain, Executive Assistance, and Administrative Operations.
الخبرة
PATIENT SERVICE SPECIALIST TIER III
<p>Analyze operational and scheduling data to support clinic resource allocation and workflow optimization.</p><p> Coordinate appointment scheduling and referrals across multiple clinics while maintaining accurate documentation and task tracking.</p><p> Monitor patient insurance workflows to identify delays and support timely completion of medication-related tasks.</p><p> Prepare and finalize patient insurance benefits and collaborate with insurance carriers and internal departments to resolve benefit issues.</p><p> Coordinate HMO referrals and authorizations with referring providers, insurance companies, and clinical staff.</p><p> Manage confidential patient and insurance information while coordinating multiple time-sensitive requirements.</p>
SOLAR CONTRACTOR
<p>Engaged prospective residential customers and managed customer interactions throughout the solar contracting process.</p><p> Communicated pricing and fixed-rate energy options while addressing customer questions and requirements.</p><p> Coordinated with stakeholders to support long-term energy solutions and consistent customer cost expectations.</p>
SQUADRON ADMINISTRATOR
<p>Provided direct administrative and operational support to the Squadron Commander and senior leadership for multiple years.</p><p> Scheduled, coordinated, and supported commander meetings and leadership conferences, preparing required personnel, information, and resources.</p><p> Managed personnel data, assignments, promotions, transfers, and transitions for military members assigned to or processed through the squadron.</p><p> Coordinated inbound and outbound personnel movements, maintaining schedules and documentation to support operational continuity.</p><p> Maintained inbound/outbound personnel scheduling and coordinated travel requirements for squadron members based on orders, short tours, and deployments.</p><p> Served as a central coordination point between leadership, military personnel, and supporting organizations.</p><p> Managed competing administrative priorities while handling sensitive information with discretion, accuracy, and accountability.</p><p> Managed administrative and supply tasks for a Nuclear Operations squadron supporting F-16 and F-22 aircraft maintenance.</p>
POSTAL / LOGISTICS & SUPPLY OPERATIONS
<p>Maintained inventory records for postal supplies, equipment, and materials supporting base operations.</p><p> Received, inspected, and verified incoming shipments against orders and delivery documentation.</p><p> Conducted inventory counts and reconciled discrepancies using USPS inventory systems.</p><p> Prepared inventory reports for supervisors and management while following established policies, safety standards, and federal regulations.</p><p> Operated material-handling equipment, including pallet jacks and postal transportation vehicles.</p><p> Coordinated movement and availability of supplies to support uninterrupted operations.</p>