Bhuvan Nijhawan

Bhuvan Nijhawan

Experienced Business Manager | Operations & Project Management Expert | Driving Growth in E-commerce & Tech Solutions
India
Hindi, English

نبذة عني

Dynamic and results-driven Business Manager with over 15 years of experience in operations, project management and P&L roles across E-commerce, retail and tech sectors. Expertise in managing distributor networks, executi…

الخبرة

Head of Busineness Management

Grest-Radical Aftermarket Services Private Limited
Mar 2024 - حتى الآن · 2 سنوات 4 أشهر

In this role, I lead cross-functional teams to enhance operational efficiency and optimize the supply chain, which has resulted in reducing inefficiencies by 15% and improving customer satisfaction by 10%. I spearhead market analysis and drive growth by entering untapped markets, contributing to a 15% revenue boost. My efforts in cost-saving have resulted in a 20% reduction in operational expenses, aligning with Grest's sustainability objectives. Additionally, I direct brand campaigns and collaborate with sales and marketing teams to improve market penetration while driving eco-conscious business practices.

Head of Business Management and Strategic Initiatives

Grest-Radical Aftermarket Services Pvt. Ltd.: Enhancing Re-commerce and Sustainable Tech, Gurugram, India
حتى الآن

Led cross-functional teams across sales, marketing, customer service and finance to streamline operations, reducing operational inefficiencies by 15%
Spearheaded data-driven supply chain strategies, optimizing delivery times and improving order accuracy, leading to a 10% increase in customer satisfaction
Implemented cost-saving measures that resulted in a 20% reduction in operational expenses while maintaining a strong commitment to sustainability through refurbished technology
Conducted market analysis and competitive intelligence, identifying new business opportunities and expanding into three untapped markets, driving a 15% revenue growth
Enhanced brand visibility by launching targeted campaigns, improving market penetration and aligning the company’s values with eco-friendly business practices

head of Business Management

A29N PRIVATE LIMITED
Jan 2021 - Feb 2024 · 3 سنوات 1 شهر

At A29N, I oversaw the operations of a startup offering co-working spaces and premium dining services. My responsibilities included streamlining operational processes, improving the customer experience, and managing marketing initiatives that successfully increased brand awareness and customer engagement. I worked cross-functionally to drive revenue growth while ensuring seamless day-to-day operations.

Head of Business Management

A29N Private Limited :A dynamic startup hosting co-working, meetings & offering striking world cuisine to community, Delhi, India

Planned, organized, and managed daily operations for a staff of 50+ employees, ensuring 95% guest satisfaction and optimizing operational efficiency
Oversaw financial management, including budgeting and forecasting for a 4Mil. annual budget and maintained supplier relationships to ensure 20% cost reduction
Conducted market research, leading to the identification of three new growth opportunities, and aligned offerings with customer preferences, contributing to a 15% revenue increase
Engaged potential clients through networking events, cold calling (250+ calls/month), and online platforms, successfully securing 10+ new clients
Developed and implemented strategies that improved customer satisfaction by 30% and contributed to a 25% revenue growth

Co-Founder & Managing Director

Spice – The Indian Kitchen: Elevating dining in Gauteng, South Africa with authentic Indian cuisine

Launched and managed a chain of high-end restaurants, delivering exceptional customer service and increasing repeat customer rate by 30%
Expanded business by establishing Cloud Kitchens, allowing for broader market reach and a 20% increase in delivery orders
Secured contracts with corporates and embassies, offering catering services and increasing revenue by 25%
Developed and executed a successful social media strategy, growing brand visibility and customer acquisition by 30%
Streamlined operations and logistics, reducing overhead by 20% while maintaining high-quality service and improving customer feedback

Ocean Research Analyst

SOCCO – CISR: Advancing Climate Research in the Southern Ocean, Cape Town, South Africa

Led research projects focused on climate dynamics, contributing to global climate models and publishing key findings in renowned journals
Managed logistics for field expeditions, ensuring efficient data collection and handling of complex oceanic equipment
Presented research findings at international conferences, positioning the organization as a leader in Southern Ocean climate studies
Utilized advanced oceanographic tools and technologies to gather critical environmental data, improving the understanding of carbon cycles
Coordinated multiple policy advisory workstreams, influencing climate change policies and initiatives globally

Merchant Navy Officer

Shipping Corporation of India Ltd.: Navigating Global Waters and Ensuring Compliance, Mumbai, India

Managed crew operations on international vessels, ensuring compliance with maritime regulations and maintaining safety protocols
Led cargo operations, overseeing the safe and efficient transport of goods across international waters, resulting in zero compliance violations
Conducted training and safety drills, improving on-board safety and crew readiness for emergency situations
Ensured custom compliance and international logistics, streamlining operations and enhancing communication between ship and shore teams
Played a key role in crisis management during adverse weather conditions, ensuring the safety of crew and cargo

المهارات

تحليل الأعمال تحليل مالي التواصل في الأعمال تحليل السوق المقارن الإشراف على المخاطر مايكروسوفت فيزيو Oracle SQL المحترف بي/إسكيوإل إدارة الفريق تحليل البيانات والتقارير Leadership Strategic Planning Operational Excellence Customer Excellence Food Safety & Standard Supply Chain Management MS 365 Dynamics Culinary Knowledge Wine & Beverage Expertise Inventory Management PPT Campaign Design Brand Strategy Event Management Business Development CRM Project Management Reporting Performance Management Training and Development Research Analysis Data Analysis SWOT Communication Stakeholder Management Logistic Management Interpersonal Skills Vendor Relationships Regulatory Compliance Power BI Technical Proficiency Problem Solving Creativity Adaptability Time Management Professional Excel Tableau Python Excel Data Visualization
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