[email protected] Xavier

Led onsite operations for SEHA, ensuring smooth coordination of all automation activities. Conducted requirement-gathering sessions with business stakeholders and meticulously prepared Process Definition Documents (PDD) and Solution Design Documents (SDD). Developed and deployed complex automation bots to optimize business processes. Monitored and maintained production bots to ensure consistent performance and prompt issue resolution. Facilitated daily stand-ups and acted as a Scrum Master when required. Managed automation version upgrades, ensuring compatibility and improved functionality. Supervised and mentored two offshore team members, driving timely delivery and high-quality outcomes.

Championed onsite RPA initiatives using Automation Anywhere, focusing on troubleshooting, production deployment, and conducting thorough code reviews. Managed patch updates, collaborating efficiently with the Automation Anywhere support team to resolve technical issues. Successfully guided a two-member offshore team, ensuring smooth project execution and support. Developed over seven automated processes related to healthcare systems within the past year, resulting in significant operational enhancements.

Conceptualised and independently developed 5+ logistics processes. Evaluated existing systems, pinpointing areas for improvement and automating manual tasks. Collaborated with stakeholders to define requirements and devise effective solutions.

Conducted in-depth requirement analysis to understand database needs, performance expectations, and business objectives. Provided expert consulting on database architecture, optimization strategies, and best practices to improve system efficiency and reliability. Developed, implemented, and maintained database solutions to support business applications and reporting requirements. Delivered robust database support, including monitoring, troubleshooting, and resolving performance, connectivity, and data integrity issues. Performed regular database maintenance tasks, such as backups, indexing, patching, and performance tuning, ensuring high availability and reliability. Collaborated with IT teams and stakeholders to design and implement solutions that align with business processes

Functioned as Senior Developer, orchestrating the development of multiple bots with precision and expertise. Designed and independently developed 30 complex automation process bots, including Meta bots, Task bots, and over five IQ bots, guaranteeing timely delivery and receiving accolades for outstanding performance. Led a 20-member team as a solution architect, assisting colleagues in overcoming daily automation challenges and redesigning existing bots when necessary. Managed the migration from v11 to A360, which encompassed over 30 bots. Promoted to AA Tower Lead, facilitated extensive sessions on A360 for a broader audience, including leadership, demonstrating effective communication and leadership skills. Devised and developed automation processes tailored to the operational needs of the organisation. Participated in requirement gathering and documentation in partnership with business analysts. Oversaw 200+ production bots and managed a multi-bot architecture of over 30 devices. Operated within the Azure platform.

Conducted requirement analysis and reviewed business processes to identify opportunities for re-engineering. Assessed automation feasibility, designed solutions, orchestrated processes, and performed unit testing. Collaborated with processors and managers to identify challenges and implement automation solutions that standardized workarounds. Performed gap analysis and provided technical consulting for automation projects, delivering innovative solutions to reduce turnaround times. Integrated automation solutions with platforms including SAP, MSRS, SharePoint, Bex Analyzer, Desktop Applications, Power BI, Mainframe Applications, and Testing Use Cases.