Professional Data Management and IT Support Analyst who is fluent in data trends and able to manage large databases and information ensuring the development, management, and technical support related to data management p…
Professional Data Management and IT Support Analyst who is fluent in data trends and able to manage large databases and information ensuring the development, management, and technical support related to data management part of MEAL unit of INGOs with about 5 years of working with international NGOs. Excel expert with success in maintaining and organizing data, including dictionaries, metadata repositories, and cross-reference indexes across a broad range of services. Ability to data analysis using MS Excel and SQL (SSRS), Tableau, Power BI visualization tools. Develop dashboards or automated reports around key metrics and performed a wide variety of statistical calculations. Demonstrated ability to use critical and strategic thinking to resolve discrepancies, fill gaps, and sustain quality control benchmarks.
➢ Ensure that all data is accurate and properly organized, of the data
➢ Validate checks on incoming data for ensure completeness and accuracy of the data collected during the
surveys, Alert supervisor to any issues arising from the datasets.
➢ Develop and execute quality assurance procedures related to all aspects of the duties pertaining to providing
analytic services.
➢ Translating numbers and facts to inform strategic programme decisions.
➢ Data Analysis, Visualization and Reporting.
➢ Writing reports and visualizations after analyzing quantitative and qualitative data.
➢ Participate in business development by identifying new opportunities and assisting with proposal development
➢ Ensure consolidation of database and its regular cleaning.
➢ An active member in the design and Implement indicators to automate donor reporting processesin
the organization and Build automated reporting tools.
➢ Compile and generate spreadsheets capturing key data related to the donor's indicator active contracts.
➢ Create pivot tables and modify spreadsheets to achieve analytical goals.
➢ Report beneficiaries need by analyzing data for forecasting and reporting the impact of decisions
Writing reports and visualizations after analyzing quantitative and qualitative data.
Participate in business development by identifying new opportunities and assisting with proposal development
Ensure consolidation of database and its regular cleaning.
An active member in the design and Implement indicators to automate donor reporting processes in the organization and Build automated reporting tools.
Compile and generate spreadsheets capturing key data related to the donor's indicator active contracts.
Create pivot tables and modify spreadsheets to achieve analytical goals.
Report beneficiaries need by analyzing data for forecasting and reporting the impact of decisions.
➢ Ensure data is secure and organized so analysts can easily locate information.
➢ Back up data and restore it properly to prevent any type of the data loss.
➢ Make sure databases operate smoothly and efficiently and fix any errors or problems that occur.
➢ Create and administer databases based on user needs.
➢ Designed, recorded, and executed macros to automate data entry inputs.
➢ Created pivot tables and charts using worksheet data and external resources, modified pivot tables, sorted items
and group data, and refreshed and formatted pivot tables.
➢ Prepared routine and ad hoc status reports.
Ensure data is secure and organized so analysts can easily locate information.
Back up data and restore it properly to prevent any type of the data loss.
Make sure databases operate smoothly and efficiently and fix any errors or problems that occur.
Create and administer databases based on user needs.
Designed, recorded, and executed macros to automate data entry inputs.
Created pivot tables and charts using worksheet data and external resources, modified pivot tables, sorted items and group data, and refreshed and formatted pivot tables.
Prepared routine and ad hoc status reports.
➢ Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
➢ Manage technical infrastructure projects and IT supports for the local office and remote client offices.
➢ Dealing with Firewalls and Internet VPN’s remotely and solve problems by troubleshooting.
➢ Deliver local and remote IT support by resolving incidents and fulfilling service requests.
➢ Monitor network performance maintain availability and test for weaknesses.
➢ Monitoring and maintaining computer systems and networks.
➢ Manage the overall IT infrastructure at institute, Create Email for users and online tool accounts.
➢ Manage user accounts and data backups.
➢ Provide trouble shooting, system backups and disaster recovery and restore points support.
Dealing and resolve all approximately 80 cases daily for Vodafone Qatar customers
inquiries and solve problems that face's them by AVAYA and email, consistently
exceeding targets, achieved was 97% average customer satisfaction rating, surpassing
team goal by 12%, according to the back to manager reports at the time.
Receive customer calls and meet their needs and respond to their inquiry Provide information about products
and services pre-paid and post-paid on Siebel CRM Systems for sales KPIs, I earned a passion for providing
excellent customer service and maintaining a positive, empathetic, and professional attitude toward customers
at all times, Effective communication to a wide range of audiences in both oral and written responses.
In addition to maintaining polite and effective communication approaches at all times and with all
stakeholders.
Dealing and resolve all approximately 80 cases daily for Vodafone Qatar customers inquiries and solve problems that face's them by AVAYA and email, consistently exceeding targets, achieved was 97% average customer satisfaction rating, surpassing team goal by 12%, according to the back to manager reports at the time.
Receive customer calls and meet their needs and respond to their inquiry Provide information about products and services pre-paid and post-paid on Siebel CRM Systems for sales KPIs, I earned a passion for providing excellent customer service and maintaining a positive, empathetic, and professional attitude toward customers at all times, Effective communication to a wide range of audiences in both oral and written responses.
In addition to maintaining polite and effective communication approaches at all times and with all stakeholders.
Ensure that all data is accurate and properly organized, of the data
Validate checks on incoming data for ensure completeness and accuracy of the data collected during the surveys, Alert supervisor to any issues arising from the datasets.
Develop and execute quality assurance procedures related to all aspects of the duties pertaining to providing analytic services.
Translating numbers and facts to inform strategic programme decisions.
Data Analysis, Visualization and Reporting.
نظام التوظيف التشغيلي المعتمد على الذكاء الاصطناعي أولاً، الذي يوحّد ويؤتمت دورة التوظيف بالكامل للمؤسسات الحديثة حول العالم.
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