نبذة عني
IT Support Executive with hands-on experience resolving errors in banking and financial software, including loan and fixed deposit (FD) interest calculations and incorrectly edited accounting interest entries. BCA gradua…
IT Support Executive with hands-on experience resolving errors in banking and financial software, including loan and fixed deposit (FD) interest calculations and incorrectly edited accounting interest entries. BCA graduate (CGPA 8.05) skilled in troubleshooting, SQL, Advanced Excel and Power BI, with a strong eye for accuracy and detail. Seeking an IT support or data analyst role in banking, finance or software.
الخبرة
IT Support Executive
<p>Provide first-level technical support for hardware, software, system and connectivity issues through structured troubleshooting.</p><p> Diagnose and resolve Windows, application, printer and network problems to keep users productive.</p><p> Install, configure and maintain operating systems, software, peripherals and computer systems.</p><p> Assist users with account and application issues, ensuring timely resolution.</p><p> Monitor IT systems to support smooth day-to-day operations.</p><p> Maintain records of issues, troubleshooting steps and resolutions; coordinate with team members to resolve technical problems efficiently.</p>
المشاريع
Online Cattering System
<p>Developed a web-based catering management system to simplify catering service bookings and order management. The system allows customers to log in, explore catering services, and place bookings online. It includes order tracking, automatic discount calculations, and report generation to improve operational efficiency. The system uses HTML and CSS for the front end, PHP for backend development, and MySQL for database management. User login functionality helps manage customer information and access securely.</p>