Support Engineer

Job Description

1.Software support:

• Assist the customer to operate the software provided.
• Troubleshoot any problem that the customer might face during software operation.
• Report software issues to the development team clearly.
• Work on-site or remotely depend on need.

Job Requirements

• BSC of computer Science.
• 1+ years software development is a must.
• Understanding to OOP concepts.
• Excellent communication skills is a must have.
• Problem solver.
• Deep understanding to database analysis and design.
• Strong knowledge about SQL is a must.
• Good knowledge to design patterns, and UML analysis and design.
• Communicate project status with management
• Communicating clearly and concisely to individuals from various backgrounds
• Ability to influence others through verbal and written communication
• Ability to learn new technology and quickly adapt to technology changes