Showroom Sales Representative

Job Description

• Initiate pleasant interactions with customers as they come onto the sales floor.
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Aid customers in finding excellent matches for their needs
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Maintain updated knowledge of inventory
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the branch manager
• Stay up-to-date with new products/services
• Follow up with customer payments and delivery

Job Requirements

• 2+ years of sales or customer service experience
• BSc in Interior Design or related field is a plus
• Good English language skills is a must
• Proven work experience as a Retail Sales Representative, Sales Associate or a similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Excellent communication skills, capable of building trusting relationships
• Flexibility to work various shifts
• Excellent interpersonal skills
• Highly motivated
• Knowledge of effective negotiation tactics