Sales Officer

Job Description

• To achieve the assigned financial and non-financial targets through closing the deals.
• to explain and advise customers about alternative solutions available (types of different retail products).
• Identify customer’s needs and recommend options where applicable – match product and services and present to customers.
• Obtain all relevant documentation for customer requests and ensure that all documentation are correct and completed as per bank procedures and manuals.
• Deliver complete documentation to branches within time frame and follow up on applications till closure after approved from direct sales force Manager prior to dispatch.
• Escalate to the Sales Manager any deviation cases for approval.
• Maintain good relationship with key organizations and their employee by providing personalized service and being accessible.
• Notify customer of new products and services and keep channel of communication.
• Handle customer complains and inform Sales Manager on a daily basis.
• Report number and volume of products sold to the Sales Manager on a daily basis.
• Spot and report to the Sales Manager an unusual suspicious transactions/activities.