remote- Senior Network / Security Engineer ( ArcSight)

Job Description

• Implements the installation and configuration of network security architectures.
• Provides remote and on-site support to our customers inside/outside Egypt.
• Manages and monitors large computer networks for problems from a central location through communicating with site technicians and tracking problems until resolution.
• Investigates and identifies the root cause of the incidents through analyzing problems, performing troubleshooting and tracking incident response on the system.
• Tracks, documents and records precisely all technical issues and resolutions for future references.
• Maintains LAN, WAN and architecture of the server as per the business policy.
• Resolves the existing security issues including hardware malfunctions and track vulnerable scripts to avert the potential threats.
• Generates and maintains the virtual private network, Firewall, web protocols
• Carries out investigations of security breach alert and report findings of security analysis.
• Monitors web security gateways, perimeter security, network access controls and end point security.
• Manages communications with third party vendors, Customer contacts and other IT teams
• Maintainsrouters and switches andgeneratestatusreportsof hardware and softwareproducts as perthe designated policies
• Prepares and submitsweekly andmonthly progressreportstotheNetworksteamleaderto clarifythe current status and progressof assignedtasks
• Escalates customer satisfactionproblems and complexissuedto
• NetworkTeam Leader, TechnicalProjectServices,if necessary.
• Prepare, compile and review the projects’ technical documentation with the details of the installation work and submits to team leader.

Job Requirements

Technical Skills:

• From 3 to 4 years of experience
• Very good practical experience in Networks and communications.
• Experience in maintaining LAN, WAN and architecture of the network as per the business policy
• Worked with ArcSight; ESM, Loggers, Connectors (mainly), and other SIEM solutions; installation, configuration, commissioning, operating and troubleshooting
• Worked with F5, implementation and troubleshooting
• Strong knowledge of Network Routing protocols like BGP, OSPF.

Personal Skills:

• Excellent communication, interpersonal and negotiation skills.
• Excellent analytical & problem-solving skills.
• Excellent command of English.