Key Account Manager

Job Description

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics
• Prepare reports on account status
• Assist with challenging client requests or issue escalations as needed

Job Requirements

• Bachelor degree
• Excellent communication and negotiation skills
• Presentable
• Excellent command of English.
• Understanding of sales performance metrics
• Keen attention to detail and adherence to deadlines
• Excellent listening, negotiation and presentation abilities
• An ability to deliver projects and answer inquiries on time