FB Order Taker

Responsibilities:

• Performing opening duties such as setting tables, polishing glasses, folding napkins, and replenishing condiments.
• Attending pre-shift and general meetings to update knowledge of special offers and stock-related issues, and to discuss service and product matters.
• Assisting management and hosts to meet, greet, and seat guests, and issuing them food and wine menus.
• Introducing yourself to guests and informing them of special offers and stock shortages before they select items off the menu.
• Ensuring beverages are served swiftly and replenished continuously.
• Ensuring accuracy when entering orders into the point of sale (POS) system.
• Following up on food and beverage orders with the back of house (BOH).
• Checking on guests to establish satisfaction with the product and overall experience, and providing management with feedback.
• Issuing guests with their check on request, and greeting and thanking them sincerely on departure.
• Performing closing duties such as sweeping and vacuuming, and preparing linens for collection by laundry service.