Clients Support Associate German Speaker

Were looking for German speaking Customer Service Advisors to join our clients team in the beautiful Portugal!

What youll do:

• Provide the highest level of support to our customers via phone and email on a range of issues;
• Give accurate valid and complete information by using the right procedures;
• Be the owner of the customer query and ensuring a timely resolution and response;
• Build meaningful relationship answering customers questions in a courteous friendly and professional manner;
• Meet and exceed our customer service quality goals compliance regulations and productivity targets;
• Create amazing customer experience that people value and we are proud of;
• Be responsible to follow the direction of management and provide feedback

Whats the offer:

• Health Coverage and Private Health Care.
• Attractive Salary package with performance bonus.
• Relocation support package for candidates abroad.

What were looking for:

• German C1/C2
• English B2
• Ability to resolve customer concerns and create a seamless customer experience.
• Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity Systems & Devices.
• Ability to walk customers through complex procedures from start to finish.
• EU Citizenship / Residence card / Manifest of interest

Dont miss this incredible opportunity! Apply now!

Remote Work :

No