Associate System Engineer

About the Job

Tasks and Responsibilities

• Administration, basic maintenance, management of the Back-Office infrastructure services on-premises and remote sites.
• Ongoing proactive system monitoring, fault resolution, system upgrades, administration & maintenance, data security, capacity management, operating system patching and backup management /system recovery.
• Ongoing administration, support, and maintenance of client services including active directory, network file & print services, email services, application services, remote access, and access authentication services as well as System Center Family.
• Assess the risk and impact of highlighted system vulnerabilities, develop and implement a remediation plan with the guidance and approval of the department manager.
• Produce system performance/capacity statistics, diagnostic information as well as a site “as-built” documentation for the supporting infrastructure.
• Provide assistance with the planning, coordination, and delivery of identified IT projects.
• Liaise with external service support organizations as required.
• Adhere to all documented standards, policies and processes
• Adhere to the IT Change Management process.