Customer service Agent English account
ملخص الوظيفة
This is a full-time on-site role for a Customer Service Agent located in New Cairo. The Customer Service Agent will manage daily interactions with customers addressing inquiries resolving concerns and ensuring customer satisfaction. Responsibilities include managing customer accounts providing exceptional communication and supporting the customer service team to meet organizational objectives. Agents will foster positive relationships and maintain the highest standard of customer care at all times.
Qualifications :
- B2 English level
- Problem-solving abilities and a customer-focused mindset
- Ability to thrive in an on-site teamwork environment
- Availability to work a full-time schedule; flexibility to accommodate shifts
What We Offer
Fully paid training
Company-provided transportation
Social & medical insurance
Guaranteed KPIs for the first 3 months
Professional work environment with career growth opportunities
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
عن الشركة
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... اعرض المزيد