1.1 Maintains contact with customers ensuring products/services meet business needs

Target: Meet/call each customer/prospect at least once monthly

1.2 Conducts regular customer care meetings and maintains minutes

Target: Minutes of monthly meetings with all customers

1.3 Carries out regular contact to track satisfaction and build relations

Target: Number of customer interactions per month

1.4 Nurtures relationships at all levels including senior executives

Target: Number of customer interactions at senior level per month

1.5 Develops and maintains up-to-date competitor profile

Target: Competitor profile updated at least annually

1.6 Ensures familiarity with contractual obligations

Target: Deliveries within cost and time budget

1.7 Initiates and negotiates contract amendments for system capacity changes

Target: All system capacities as contracted

1.8 Ensures customer orders are fulfilled timeously

Target: 100% on-time fulfillment

1.9 Takes 100% ownership of customer accounts in defined territory

Target: Full accountability

2.1 Formulates sales plans to achieve sales objectives

Target: Pipeline size targets

2.2 Prepares proposals tender responses presentations and demonstrations

Target: % Close rate on sales

2.3 Negotiates sales deals with prospects

Target: Successful negotiations

2.4 Scans and analyses environment for competitor activities and trends

Target: Market intelligence reports

3.1 Prepares and submits sales budget inputs

Target: Timeous submission of budget inputs

3.2 Participates in establishment of periodic sales targets

Target: Agreed targets set

3.3 Takes total responsibility for achievement of sales revenue for defined territory

Target: Meeting of sales targets

4.1 Ensures proposals are vetted technically and financially before submission

Target: Accuracy of sales proposals

4.2 Maintains sales forecasts showing current status

Target: Salesforce Opportunities up to date

4.3 Maintains up-to-date customer prospect list with expected revenue

Target: Salesforce Opportunities up to date

4.4 Participates in regular sales and internal meetings

Target: Active participation

5.1 Provides input into re-order and stock levels

Target: Product availability to meet customer demand

5.2 Recommends products based on customer requirements and market trends

Target: Optimal stock levels

5.3 Initiates strategic partnerships for increasing sales

Target: Partnership agreements executed

6.1 Identifies and recommends suitable channel partners

Target: Market coverage for companys products and services

6.2 Draws up business sales and marketing plans with channel partners

Target: Joint business plans

6.3 Manages channel partner performance in assigned territory

Target: Rate of sales growth

Formal Qualification: Commercial Degree in Business Studies Marketing Economics or equivalent Essential

Vocational Qualification: Relevant vocational certification Desired

Experience: 6-8 years in payments solutions with proven innovation track record Essential

Knowledge: Understanding of digital payment industry and operational capabilities Essential